Education and Training Manager

Center for People•Lincoln, NE

1d•Onsite

About The Position

The Center for People is a dynamic non-profit organization that provides innovative services and programs to the low-income community in Lincoln, Nebraska, addressing basic needs and providing opportunities to achieve economic independence for our clients. We are currently looking for a Education and Training Manager. This position is a full-time, 40 hour per week, onsite position.

Requirements

Strong interpersonal and communication skills; both verbal and written, including communicating with a wide variety of stakeholders
Strong leadership skills that can be leveraged in a collaborative setting
Must be able to proactively think, plan, and execute resourcefully
Must be able to solve problems and be solution-oriented
Ability to work independently and to handle multiple projects and priorities
Proficiency in programs including but not limited to Word, Excel, Outlook, Interplay Learning, GoSkills, Coursera, and Penn Foster
Willingness and ability to learn new software programs
Ability to receive constructive feedback
Ability to take personal accountability for fulfilling job responsibilities, meeting deadlines, and taking initiative and ownership of personal
Ability to establish and maintain a good working relationship with internal and external stakeholders
Skilled at possessing professionalism, courtesy, tact, and sound judgement
Graduation from a senior high school or equivalent
Must 18 years of age

Nice To Haves

Bachelor’s degree in Education, Social Work, Organizational Development, or related field preferred, OR a minimum of 2 years of work experience in supervision, case management, career or education counseling, or related field.
Valid Nebraska driver’s license and current motor vehicle insurance.

Responsibilities

Oversee and manage Career Training Specialists and Workforce Development Specialists, ensuring alignment with division goals and organizational strategy.
Ensure the delivery of high-quality education and training that aligns with industry standards.
Regularly evaluate and update program content and platform learning materials to reflect industry trends and best practices.
Monitor industry trends to identify emerging skills, certifications, or technologies that should be incorporated into the training program to ensure participants are prepared for the future workforce.
Collaborate with external partners and industry experts to maintain relevant, employer-aligned training content.
Support programming related to the organization's six educational pathways: technology, healthcare, business, skilled trades, professional development, and human services.
Develop strategies for recruiting new participants through effective marketing, outreach, and partnerships.
Ensure all training programs are evidence-based and meet the required standards, certifications, and competencies demanded by the industry.
Oversee the intake process for new participants, ensuring smooth and efficient enrollment and onboarding with clear communication and support.
Manage the quarterly and semesterly check-in process, including reviewing 30- 60-90 Day check-ins and Individual Development Plans (IDPs), ensuring participants' progress toward career and education goals.
Lead efforts to create and maintain a welcoming environment for participants, ensuring they feel supported in their career training and development journey.
Serve as the primary facilitator in providing 5 Keys Classes authorized by the Nebraska Department of Corrections to support justice-impacted community members in their personal development and reintegration efforts.
Provide a holistic continuum of care by ensuring access to resources, emotional support, and skills development for justice-impacted individuals.
Co-facilitate quarterly Alumni Events for justice-impacted community members to foster engagement and ongoing support.
Support the launch of the Wellness Exchange and Food Nutrition Program, promoting healthy lifestyle choices among participants.
Lead and advocate for an arts program designed to support Center for People community members experiencing PTSD and trauma, fostering self-efficacy, self-expression, and self-soothing through creative engagement.
Oversee the recruitment, onboarding, and continuous professional development of Career Training Specialists and Workforce Development Specialists to ensure high-quality instruction and participant support.
Provide coaching and guidance to ensure team members meet and exceed performance expectations based on scorecard goals and key performance indicators (KPIs).
Regularly review individual and team scorecards, offering feedback, support, and professional development opportunities.
Implement strategies to enhance performance, address challenges, and foster a results-driven culture.
Utilize performance metrics to inform program enhancements, resource allocation, and staff development.
Track and report program outcomes, collecting data on participant progress to assess impact.
Collect and report longitudinal data on program impact for storytelling, grant writing, and reporting to stakeholders.
Oversee the POP Scholarship Program, ensuring eligible participants are supported and scholarship resources are allocated effectively.
Continuously review and improve the intake process to align with program goals and organizational objectives.
Oversee educational platforms offered at the Center for People, consistently reviewing availability, content, and reports.
Oversee and conduct Education Department-related events such as Housing Fairs, Milestone Celebrations, and other relevant gatherings.
Operate within the guidelines of all contracts, government regulations, and Center for People policies and procedures.
Support the strategic leadership team by providing insights into training effectiveness and areas for improvement.
Participate in the annual budget process, ensuring efficient resource allocation for program and department needs.
Advocate for key legislation aligned with the Center for People’s mission by researching, monitoring, and analyzing policy issues.
Remain informed about shifting political and environmental trends to anticipate and influence potential program impacts.
Develop strategies to engage government stakeholders in advancing legislative goals.
Support strategic leadership by providing feedback and insights to affirm organizational goals.
Manage budget-approved targets for workforce development programs.
Demonstrate high integrity and maintain ethical professional boundaries in all interactions with team members and program participants.
Supports revenue-generating initiatives for the Center for People, including but not limited to ImpactFuel boxes, corporate training, and other earnedincome programs.
Perform other duties as assigned.