Education and Training Coordinator- Non-Clinical

Commonwealth of Massachusetts•Boston, MA

1d•Onsite

About The Position

The Lemuel Shattuck Hospital (LSH) is seeking a dedicated Education and Training Coordinator, Non-clinical Training Technician, to support and strengthen our hospital-wide education and training efforts. In this role, you will collaborate closely with the Nursing Instructor to deliver high-quality instruction on non-clinical topics and to maintain effective systems for tracking competency-based training across all departments. This position offers the opportunity to join a committed team focused on fostering consistency, excellence, and continuous growth in our organizational learning environment.

Requirements

Strong understanding of adult-learning theories and motivational principles as they apply to employee training.
Ability to interpret, explain, and apply relevant laws, regulations, policies, and procedures governing departmental activities.
Knowledge of diverse training methods and instructional techniques, including on-the-job training, lectures, workshops, conferences, case studies, role-playing, programmed instruction, sensitivity or T-group methods, demonstrations, simulations, and instructional games.
Ability to follow and implement both oral and written instructions with accuracy and attention to detail.
Familiarity with preparing charts, graphs, tables, and other visual materials to support training and communication.
Three years of full-time, or equivalent part-time, professional experience in teaching, instructing or training work which included the planning, development or implementation of educational or employee training programs as a major duty, or any equivalent combination of the required experience and the substitutions below.
A Bachelor's degree with a major in education may be substituted for a maximum of two years of the required experience.
A Graduate degree with a major in education may be substituted for the required experience. Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

Nice To Haves

Ability to interpret and apply relevant laws, regulations, policies, procedures, specifications, standards, and guidelines governing unit operations.
Understanding of the organizational structure, mission, and functions of the agency.
Familiarity with agency forms and their appropriate uses.
Knowledge of effective training-curriculum development principles and practices.
Experience conducting training-needs assessments and applying training-evaluation methods.
Understand supervisory principles, practices, and techniques.
Knowledge of laws, rules, and regulations governing the state personnel system.

Responsibilities

Deliver non-clinical orientation, ongoing education, and training to staff using core principles of adult learning.
Support the Nurse Educator with workplace-violence prevention training and CPR instruction, as assigned.
Develop and provide non-clinical training content that meets regulatory requirements for electronic learning management systems (e.g., MassAchieve), in collaboration with the Education and Training Leader.
Assist in creating educational materials—including correspondence, brochures, flyers, certificates, and PowerPoint presentations—for staff and leadership as directed by the Education and Training Coordinator.
Maintain accurate, facility-wide education and training records.
Partner with department leaders and administrative staff to coordinate training sessions and ensure smooth delivery.
Contribute to the design and implementation of facility-wide orientation programs and annual mandatory training.
Participate in biannual audits of education and training files to ensure regulatory compliance.
Recommend training initiatives in response to new regulatory requirements, policies, or procedural changes.
Support quality-improvement efforts related to education and training across the facility.
Under the direction of the Training Tech III, organize, support, and maintain the electronic policy-management system.
Serve as a resource to clinical and non-clinical departments to help maintain and optimize hospital policies and procedures.