Edit Support & Production Assistant

Institute of Electrical and Electronics Engineers • Piscataway, NJ

9d • Onsite

About The Position

The Edit Support & Production Assistant position provides editorial and administrative support to the Publishing Operations staff, in addition to transaction/journal/magazine authors. The individual in this position is primarily responsible for preparing editorial materials for entry into the production process and modifying those files and related metadata in the Publishing Operations Workflow Management System (WMS), as well as providing administrative support as needed to authors during the production and publication process.

Requirements

• Bachelor's degree or equivalent experience
• English, journalism, or communications required
• 0-2 years experience
• Excellent interpersonal, customer service, and communication skills required.
• Ability to handle multiple tasks and meet deadlines, along with the ability to work independently, are required.
• Proficiency in word processing and database systems required.
• Ability to solve problems effectively so as to meet quality requirements and scheduled deadlines.
• Collaboration and ability to work in a team setting

Responsibilities

• Provide administrative and editorial support to editorial staff and authors.
• Provide support for IEEE Author Gateway application, including issues related to login, article information access, authorship verification alerts, and file upload and download.
• Provide trafficking and processing support to coordinate timely receipt of author alterations.
• Work with staff to log, resolve, and document solutions for routine support problems and communicate results to peers and management.
• Provide administrative support for other areas within Publishing Operations, as required.
• Prepare editorial materials for entry into production systems.
• Provide administrative support to society staff on production-based issues.
• Maintain and store dated records of various submissions, tasks, and correspondences to ensure accuracy in manuscript counts and sub-to-pub reports.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level