eDiscovery Technical Administrator

Volvo Group • Greensboro, NC

5d • $128,300 - $158,400 • Remote

About The Position

At Enterprise Cyber Security, our mission is to protect the Volvo Group's digital environment and support the business through secure technology. As part of Digital Technology & Operations, you will join a global team of cybersecurity professionals who collaborate across the organization to build and maintain a world-class security posture. We are seeking an experienced eDiscovery Technical Administrator to manage and optimize our eDiscovery platforms and technical workflows. In this role you will be the technical support for our investigations, ensuring that our eDiscovery infrastructure operates securely, efficiently, and accurately. You will handle everything from backend platform management and data processing to troubleshooting complex technical issues across eDiscovery platforms. You will also lead internal and external stakeholder engagement pertinent to eDiscovery efforts. This is a multi-disciplinary role that will require the successful candidate to take on diverse responsibilities and will necessitate the ability to interact closely with senior business, technology, and legal stakeholders, both internally and externally. This position seeks an individual who possesses strong business support, data analysis, and eDiscovery experience who is comfortable often working independently with minimal supervision. The primary responsibility of the eDiscovery Technical Administrator is to support the technical aspects of the eDiscovery process. This position serves as the technical resource for the systems used to identify, preserve, and collect custodial data used in litigation, compliance, and forensic investigations.

Requirements

• Bachelor’s degree in a related field
• Minimum of two (2) years of direct eDiscovery experience in a corporate, law firm, or vendor environment
• Two (2) or more years of hands-on experience with eDiscovery technology solutions such as Relativity
• Two (2) or more years of hands-on technical experience administering the Microsoft 365 ecosystem, specifically utilizing Purview, Compliance Center, and Exchange
• Thorough understanding of the eDiscovery lifecycle; including identification, collection, processing, review, and production
• Working knowledge of enterprise-class production IT systems such as Exchange email, ERP systems, and SharePoint
• Understanding of evidence management, handling, and chain of custody
• Ability to coordinate multiple stakeholders and matters, navigating the differing needs and timelines of each
• Ability to handle multiple priorities, work independently, and meet stringent deadlines
• Strong written and verbal communication skills, including the ability to present technical strategies effectively, persuade cross-functional stakeholders, and advise management on risk mitigation
• Experience working directly with a variety of technical and non-technical end users

Nice To Haves

• Possession of an active, industry recognized eDiscovery certification is highly preferred; candidates actively working toward completion will be considered
• Litigation practice experience is a bonus

Responsibilities

• Administer, configure, and maintain our primary eDiscovery platform, including user access, permissions, and workspace creations
• Oversee the secure ingestion, processing, and exporting of electronically stored information (ESI) in various formats
• Act as the highest level of technical escalation for platform issues and data processing anomalies
• Serves as the primary eDiscovery liaison between internal and external stakeholders
• Administer the Microsoft 365 ecosystem to execute targeted compliance and retention policies, utilizing Microsoft Purview and Exchange eDiscovery tools for precise content searches and legal holds
• Utilize Relativity for search, collection, and processing of data
• Evaluate potentially relevant company data applications (on-prem, cloud, third-party) and repositories including collaboration platforms, information systems and communication applications with respect to the requirements for data preservation and eDiscovery
• Understanding of industry standard forensics software and processes to align eDiscovery workflows with established forensic policies ensuring defensible collections
• Preserve digital evidence in a forensically sound manner that would be admissible in court proceedings
• Issue, track, and enforce preservation holds for time sensitive eDiscovery taskings

Benefits

• Competitive medical, dental and vision insurance.
• Generous paid time off.
• Competitive matching retirement savings plans.
• Working environment where your safety, health and wellbeing come first.
• Focus on professional and personal development through Volvo Group University.
• Programs that make today’s challenging reality of combining work and personal life easier.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level