EDIFECS Production Support Analyst

CGI•Lafayette, LA

2d•$717,000 - $158,700•Hybrid

About The Position

We CGI seeking a EDIFECS Production Support Analyst and candidate will get an opportunity to work with a highly skilled team on the latest technologies. It helps the candidate to shape the career with matured agile project delivery, advanced Tech stack process. This position can be located in Lafayette, LA in a Hybrid Model.

Requirements

At least 8+ years of experience in EDI Applications Edifecs v9.2.3, EAM, TPM, XEngine 8X and XE Server
Experience in supporting HIPAA X12 transaction sets including 834, 837, 835, 270/271, 276/277, and 278.
Working Knowledge of X12N transactions, HL7 messages, FHIR, SOX/SOC1, Teradata, X12
Web Services, Java, SQL/SSIS development related to EDI
Analyze, troubleshoot, and resolve EDI transaction errors
Must have experience working in 247 support model
Co-ordination with various teams to help resolve and fix production Issues
Knowledge on ITIL processes – Incident Management & Problem Management
Knowledge on AWS – Foundation, Key Services – ECS/EC2/S3

Nice To Haves

Application Integrator-EDI
SQL
Adv HRM - Cobra & HIPAA
Java
Web Services

Responsibilities

Must have experience working in 247 support model
Hands-on Experience on Edifecs suite of products - XEngine (Transaction Processing), SpecBuilder and Trading Partner Management (TPM)
Analyze and resolve production issues, bugs, and incidents within SLA timelines.
Knowledge on ITIL processes – Incident Management & Problem Management
Performing continuous improvement of systems by analyzing performance metrics of different programs and come up with optimizations
Must be extremely good at deployment methodologies and help coordinate with production support teams on quick defect fixes /release fallout handling by permanent fixes within change windows specified