EDI & Vendor Data Analyst

The Paper Store•Acton, MA
•$5,500 - $75,000•Hybrid

About The Position

The EDI & Vendor Data Analyst owns the day-to-day operation, troubleshooting, and continuous improvement of TPS's Electronic Data Interchange (EDI) environment, vendor onboarding, and vendor master data. The role serves as the operational subject matter expert for TPS's managed EDI platform and the transaction flows connecting TPS with its trading partners. It focuses on onboarding new trading partners, maintaining transaction flows, reducing manual work across Buying, Distribution, and Finance, and managing vendor onboarding from start to finish. The position reports directly to the Manager, Enterprise Applications. The analyst monitors EDI transactions, resolves issues with vendors and internal teams, coordinates partner testing and production readiness, and manages vendor setup in the merchandising and related systems. The role also oversees the EDI service-provider relationship, tracks performance, develops an onboarding roadmap, maintains procedures and partner documentation, and identifies automation and process-improvement opportunities. The analyst cross-trains with and provides backup support for product data and other business systems functions as needed. The role requires working at least three days per week at the Corporate Office in Acton, Massachusetts, and maintaining a professional presentation in attire, demeanor, and appearance.

Requirements

  • Bachelor’s degree in Business, Information Systems, Supply Chain, or a related field, or equivalent professional experience.
  • Understanding of retail purchase order, receiving, and accounts payable processes and how EDI supports them.
  • Strong analytical and troubleshooting skills, including the ability to trace failed transactions to their root cause.
  • Highly organized and comfortable managing multiple vendors, issues, and projects simultaneously.
  • Professional communication with vendors and ability to hold external partners accountable to agreed-upon requirements and timelines.
  • Strong Excel skills.
  • Strong documentation skills and ability to create clear procedures and vendor requirements.
  • Interest in using automation and AI tools to reduce manual, repetitive work.
  • Ability to work a minimum of three days per week at the Corporate Office in Acton, MA.
  • Professional presentation in attire, demeanor, and appearance.

Nice To Haves

  • Experience with SQL, data mapping, or integration platforms.
  • Experience working with a managed EDI service or EDI translator.
  • Experience with vendor master data and vendor setup in an ERP or retail merchandising system.

Responsibilities

  • Monitor EDI transaction flows daily and investigate exceptions and failures.
  • Support EDI documents including 850 Purchase Orders, 855 Purchase Order Acknowledgments, 856 Advance Ship Notices, compliant shipping labels, and 810 Invoices.
  • Troubleshoot and resolve EDI errors promptly, coordinating with vendors, internal teams, and technology partners.
  • Manage vendor EDI onboarding from requirements gathering through testing and production implementation for dozens of new trading partners each year.
  • Coordinate EDI testing with vendors and internal stakeholders and confirm production readiness.
  • Own vendor onboarding and vendor master data, including vendor setup in the merchandising system and related systems.
  • Troubleshoot vendor record onboarding and cross-system vendor data issues.
  • Serve as the primary operational subject matter expert for the EDI platform, including user administration, account management, and configuration.
  • Manage the EDI service provider relationship, track service performance, and escalate issues when appropriate.
  • Track EDI performance and recurring issues and recommend corrective actions with vendors and internal teams.
  • Develop and maintain an EDI onboarding roadmap that prioritizes vendors based on transaction volume, labor savings, error reduction, vendor importance, implementation complexity, and business priorities.
  • Identify opportunities for new EDI documents, purchase order automation, and process improvements.
  • Maintain EDI procedures, vendor documentation, trading partner requirements, and troubleshooting guides.
  • Cross-train with and provide backup support for product data and other business systems functions as needed.
  • Represent the TPS brand.
  • Work at least three days per week at the Corporate Office in Acton, MA.
  • Maintain a professional presentation in attire, demeanor, and appearance.
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