EDI Supervisor

Old World Industries • Northbrook, IL

6d

About The Position

The IT EDI Supervisor is responsible for overseeing the day-to-day operations, support, new implementations and continuous improvement of EDI integrations between Old World Industries (OWI) and its trading partners. This role combines hands-on technical expertise (Sterling Integrator and SAP), coordination across IT, business teams, and external partners to ensure reliable, efficient, and scalable EDI processes.

Requirements

• Bachelors Degree preferred with 3-4 years’ of experience with EDI systems.
• Demonstrate innovation, action, high levels of maturity and professionalism
• Expertise in data mapping.
• Strong written, verbal, and interpersonal skills
• Solid understanding of EDI standards ANSI-X12 & EDIFACT
• 850, 855, 860, 856, 810, 940, 945, 204, 214, ORDERS, DESADV, INVOIC, and others
• Support Sterling B2B Integrator software
• Experience with Sterling B2B Integrator Mapper, VANs, ISPs, and Internet security packages
• Knowledge of SAP Idocs is required.
• Working knowledge of EDI translation software package.
• Excellent problem-solving skills, ability to identify problems, present, develop and execute solutions.
• Has the ability to organize and handle multiple concurrent tasks.
• Strong interpersonal skills; ability to relate to and interact with other people in a friendly, professional manner.
• Must be able to manage multiple projects and staff.

Nice To Haves

• Recommended skills are XML, Sterling B2B Integrator Admin, Sterling B2B BPO Language.

Responsibilities

• Manage and support EDI integrations using IBM Sterling Integrator, including data mapping, mailbox setup, and communication protocols
• Coordinate onboarding of new trading partners and enhancements to existing integrations
• Support key EDI transaction sets including Purchase Orders (PO), Purchase Order Changes (POC), Advance Ship Notices (ASN), and Invoices (INV)
• Obtain, review, and manage EDI implementation guides with trading partners
• Ensure accurate and timely exchange of EDI transactions between OWI and partners
• Leverage SAP knowledge, including IDocs, user exits, and enhancements, to support complex business scenarios
• Provide hands-on support while guiding best practices across the team
• Monitor EDI and SAP integration processes, including IDoc processing and failures
• Troubleshoot issues, perform root cause analysis, and escalate to SAP functional teams or business stakeholders as needed
• Manage and resolve helpdesk tickets related to EDI and integration issues
• Provide ongoing system health monitoring and proactive issue resolution
• Coordinate and participate in the preparation and execution of end-to-end testing and validation plans
• Ensure successful partner certification and internal sign-off for new or enhanced integrations
• Partner with business users, trading partners, and IT teams to understand requirements and define EDI mapping and communication needs
• Provide regular status updates to management on EDI performance, onboarding progress, and issue resolution
• Act as a liaison between external partners and internal teams
• Identify inefficiencies in current EDI and business processes and recommend automation or optimization opportunities
• Drive continuous improvement initiatives to enhance reliability, scalability, and performance of integrations
• Support documentation and standardization aligned with OWI methodologies

Benefits

• Medical, dental, and vision coverage with wellness benefits
• Company-matching 401(k) plan
• Company-paid life insurance and accidental death & dismemberment benefits
• Company-paid identity theft insurance
• Company-paid disability
• Flexible spending and health savings accounts
• Company-paid employee assistance program
• Paid time off and paid holidays
• Additional benefits included: voluntary life insurance, legal benefits, critical illness, accident insurance, hospital indemnity insurance, and pet insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level