EDI Specialist

Labcorp • Durham, NC

1d • $65,420 - $85,000 • Hybrid

About The Position

EDI Specialist will play a key role in maintaining seamless digital communication between Labcorp and its partners—ensuring accurate data flow, compliant systems, and exceptional support for both clients and vendors

Requirements

• Associate’s degree
• 2 years or more of experience in healthcare EDI (Electronic Data Interchange) or project management
• EDI (Electronic Data Interchange) with a focus on single and small practices or EMRs (Electronic Medical Records)
• 2 years or more of experince working within healthcare EDI workflows and protocols including Data Preparation, Transmission and Transmission and Translation & Integration.
• Strong problem-solving and troubleshooting abilities.
• Excellent verbal and written communication skills.
• Ability to work independently and collaboratively within a team.
• Proven ability to handle pressure and meet deadlines.
• Exceptional attention to detail and organizational skills.
• Collaborative mindset with the ability to work effectively with diverse functional groups
• Applicants who live within 35 miles of either Burlington, NC or Durham, NC location will follow a hybrid schedule. This schedule includes a minimum of three office days per week at an assigned location, either Burlington or Durham, supporting both collaboration and flexibility

Nice To Haves

• Bachelor's degree
• 2 or more years of interfacing with medical practices with laboratory services EDI
• 2 or more years of Labcorp experince working with EDI

Responsibilities

• Provide troubleshooting and assistance to clients and vendors, focusing on single and small practices or EMRs (Electronic Medical Records)
• Interpret and analyze HL7 order and result messages to develop recommendations and solutions.
• Manage and drive multiple projects to completion across all phases within corporate-specified deadlines.
• Communicate with clients and vendors via phone and email.
• Develop and maintain strong working relationships with clients to ensure their support and continued business.
• Deliver exceptional customer service and follow-up to clients and vendors.
• Collaborate with various functional groups, including sales, lab operations, and third-party vendors, to resolve client issues promptly.
• Analyze client ordering patterns to identify issues early and enhance electronic ordering and resulting processes.

Benefits

• Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.
• Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan.
• Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree