EDI Operations Associate

BlueCross BlueShield of South Carolina•Columbia, SC

1d•Onsite

About The Position

Processes written requests, manages logs supporting written requests and provides telephone support for first level calls. Assists team members with work functions.

Requirements

Associate's in a job related field OR 2 years job related work experience
Good organizational, judgment, customer service, and both verbal and written communication skills.
Good spelling, punctuation, and grammar skills.
Basic math and computer skills.
Basic understanding of data analysis concepts.
Ability to handle confidential or sensitive information with discretion.
Microsoft Office

Nice To Haves

1 year of exposure to EDI concepts
Good analytical skills

Responsibilities

Provides telephone support and information via the info call tracking system, managing one or more customer service logs
Ensures timely and accurate completion of requests about electronic data interchange (EDI) products and services, utilizing a relational database for tracking purposes
Maintains expedient and accurate service levels in filling requests for EDI products and services
Supports in set-up of electronic transactions, software, electronic remittances, and support of submitter testing certification
Oversees written and electronic requests relating to EDI
Prepares material for monthly audits and provides support in the audit process
Processes requests/responses received from other areas

Benefits

401(k) retirement savings plan with company match.
Subsidized health plans and free vision coverage.
Life insurance.
Paid annual leave – the longer you work here, the more you earn.
Nine paid holidays.
On-site cafeterias and fitness centers in major locations.
Wellness programs and healthy lifestyle premium discount.
Tuition assistance.
Service recognition.
Incentive Plan.
Merit Plan.
Continuing education funds for additional certifications and certification renewal.