EDI Coordinator I

Paychex•Cincinnati, OH

About The Position

Technically coordinates and supports the administration of electronic data transfer processes which connects the client's private information to their various trading partners via Paychex EDI tools. Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and advisory services together into a single connected HCM platform. As Paychex and Paycor come together, we're combining innovative technology, data-driven insights, AI, and human expertise to help organizations work smarter, support their people, and achieve better business outcomes. This is an exciting time to join our team as we continue to invest in innovation, simplify client experiences, and shape the future of work. At Paychex, you'll have the opportunity to grow your career, make a meaningful impact, and be part of something bigger as One Paychex.

Requirements

Associate's Degree - Required
2 years of experience in EDI analysis and/or benefits administration.
1 year of experience in Project Management experience.

Responsibilities

Demonstrates knowledge in using EDI tools and methods to handle private and confidential data with absolute security.
Communicates with trading partners and clients to perform requirements gathering, setup data communication, and integration testing for new connections, enabling accurate and timely flow of information using secure transfer protocols and internal tools.
Through phone contact, cultivates relationships with trading partner contacts to facilitate job completion related to EDI.
Acts as primary contact for EDI testing process to resolve questions, and ensure expectations and deadlines are met.
Keeps accurate notes detailing progress on each assigned stage to provide open communication to all parties and update any existing routing process steps for future use.
Answers routine client, trading partner and internal support staff questions related to data transfer feeds from both internal and external customers by referencing existing policies and procedures.
Manages feed cancellations for terminated clients and ensure proper communication with carriers.
Reviews and resolves discrepancies, errors and transmission issues during testing and production. Spearheading effort in coordination with internal teams to resolve issues to ensure accuracy and data integrity of client information.
Coordinates updates to EDI feeds due to plan design, structure or renewal changes.
Performs low-complexity site updates.
Makes recommendations for process improvements to optimize EDI workflows.