EDI Converting IT B2B Solutions Analyst
About The Position
The EDI B2B Analyst partners with the business community and serves as a point of contact for IT-related activities. The Business Analyst analyzes requirements, defines options, scope and objectives based on both user needs and a thorough understanding of business systems and industry requirements. This is a customer-facing role responsible for implementing, supporting, and sustaining B2B integration capabilities across the PSNA-Converting IT organization. The position focuses on Electronic Data Interchange (EDI) and third-party portal solutions such as Ariba and SPS Commerce, ensuring seamless data exchange with external customers. In addition to operational support, this role may assist with or lead business-driven initiatives and serve as a key business representative on technical projects requiring cross-functional coordination.
Requirements
- Bachelor’s degree in MIS, Computer Science or other related discipline or related experience
- 4-6 years’ relevant work experience
- Proven success in delivering IT-enabled projects
- Strong communication and interpersonal skills
- EDI end‑to‑end testing, implementation guides
- Strong eye for detail and ability to identify root causes
- Organizational and documentation skills
- Ability to learn technically
- Ability to analyze business processes and resolve problems
- Ability to manage small to medium-sized IT projects
- Ability to effectively plan, organize, and drive the work using project management and business analysis techniques
Nice To Haves
- Good understanding of supply chain process is a plus
Responsibilities
- Acts as a liaison between the business and Information Technology on all IT-related requests. Represents the needs of the business to IT for business driven and IT/Enterprise driven initiatives.
- Focuses and coordinates the implementation of EDI across Converting IT business, with national accounts and large volume local customers.
- Manage the implementation process for medium to complex EDI interfaces across multiple Order to Cash systems.
- Own new EDI requests from initiation through completion, including requirements gathering, project coordination, functional analysis, mapping, testing, and customer onboarding.
- Manages project completion by coordinating with the customer and business on the timeline & tasks.
- Completes functional process analysis, design, and testing of new and existing business processes.
- Develop mapping specifications and manage the implementation of core EDI transactions (850, 855, 856, 810, 997).
- Facilitates connectivity setup, data mapping, data cleanup, etc. with other IT & business teams.
- Perform testing and troubleshooting by working closely with the customer.
- Creates Standard Operating Procedure (SOP) for EDI projects.
- Provides EDI training to plants & other business partners.
- Enables customer profiles in order management systems to use EDI.
- Act as a liaison with the business/process owner ITSS and other IT groups to coordinate the delivery of information technology solutions to the business.
- Provide ongoing support for existing EDI integrations, including troubleshooting, issue resolution, and change management.
- Participate in process improvement initiatives and contribute to collaborative IT/business solutions that enhance operational performance.
- Delivers collaborative IT/Business solutions which further enhance our overall profit position within the industry.
- Coordinate small to medium IT projects and serve as a team lead when required.
- Responsible for training users on the EDI implementation SOP.
- Understands and works within the framework of the Project Delivery Process (PDP) and the IT Operating Model.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
