EDI Analyst

redShift•Latham, NY

1d•Onsite

About The Position

Our well-established client is seeking a detail-oriented and technically skilled EDI Analyst to support and maintain critical Electronic Data Interchange (EDI) operations and ERP integrations. This role is ideal for someone who enjoys troubleshooting, process improvement, and working collaboratively across departments to ensure seamless business transactions and system connectivity. This is an excellent opportunity to join a fast-paced environment where you'll play a key role in maintaining and optimizing high-volume EDI processes that directly support daily business operations. The EDI Analyst will be responsible for the day-to-day management, monitoring, troubleshooting, and support of EDI systems and integrations. This role requires strong ownership, independent problem-solving skills, and the ability to effectively manage multiple priorities while collaborating with both internal teams and external trading partners. The ideal candidate is proactive, highly organized, and capable of driving issues through resolution with minimal oversight.

Requirements

Experience working with: EDI systems and transaction processing
ANSI X12 standards and common transaction sets
EDI tools and VAN providers (SPS Commerce, TrueCommerce, IBM Sterling, or similar)
Working knowledge of: XML, Flat files, IDoc structures
Data translation and mapping software
Strong troubleshooting and analytical problem-solving abilities
Excellent organizational and communication skills
Ability to independently manage priorities and resolve issues efficiently

Nice To Haves

Experience with SAP ERP environments strongly preferred
Exposure to SAP PO/PI integration platforms highly desirable
Experience with Eclipse ERP is a plus
Understanding of: Order-to-cash workflows, Procure-to-pay processes
Associate degree in Information Systems, Computer Science, Business, or related field preferred (equivalent experience considered)

Responsibilities

Monitor and manage daily EDI transactions including common ANSI X12 transaction sets.
Ensure timely processing and resolution of EDI-related issues and exceptions
Troubleshoot mapping errors, failed transactions, and data discrepancies
Support integrations between EDI platforms and ERP systems
Collaborate with technical teams to maintain reliable data flow between systems
Assist with SAP integration troubleshooting, including: SAP Process Orchestration (PO), SAP Process Integration (PI), IDoc and message flow monitoring
Support onboarding and testing for new trading partners and EDI implementations
Maintain accurate documentation for configurations, workflows, resolutions, and system updates
Update tracking systems and ticketing platforms with clear status notes and next steps
Identify process improvement opportunities to increase efficiency and reduce recurring issues
Ensure all communications and issue tracking are properly documented for team visibility
Work closely with teams across IT, Sales, Operations, Customer Service & Accounting/Finance.
Communicate effectively with external vendors, trading partners, and integration providers