ED Unit Services Tech Faulkner

Mass General Brigham•Boston, MA

2d•Onsite

About The Position

The Unit Service Technician provides a broad range of care and services to Patients, including but not to limited to EKG, phlebotomy, equipment cleaning, and stocking of rooms under the supervision of a licensed nurse. The Unit Service Technician performs a wide range of secretarial duties, including but not to limited to organizing paperwork, answering the phone, paging, and receiving of ED patients into electronic medical record. The Unit Service Technician will perform 1:1 sitting when necessary. The Unit Service Technician of the ED will also assure the practice of the Patient and Family Centered Care Model in an environment that exemplifies best practice.

Requirements

High School Diploma or Equivalent
Basic Life Support [BLS] - Generic - HR Only required
Certified Nurse Aide [CNA] - State Specific Certification Board required or Emergency Medical Technician [EMT License] - Generic - HR Only required
Ability to work in a fast paced, often stressful environment.
Good communication skills.
Ability to set and reset priorities.
Excellent customer service skills.
Ability to work in a fast passed critical care environment.

Nice To Haves

ED: experience as a medical technician or patient care assistant in an Emergency setting preferred
ICU: 1 year experience as a medical technician or patient care assistant preferred
OPIC, Perioperative, IV Therapy: experience as a medical technician or patient care assistant preferred

Responsibilities

Provide a broad range of care and services to Patients, including EKG, phlebotomy, equipment cleaning, and stocking of rooms.
Perform secretarial duties, including organizing paperwork, answering the phone, paging, and receiving ED patients into the electronic medical record.
Perform 1:1 sitting when necessary.
Assure the practice of the Patient and Family Centered Care Model in an environment that exemplifies best practice.