ED Unit Services Tech - Faulkner

Mass General Brigham•Jamaica Plain, MA

5d•Onsite

About The Position

The Unit Service Technician provides a broad range of care and services to patients, including but not to limited to EKG, phlebotomy, equipment cleaning, and stocking of rooms under the supervision of a licensed nurse. They perform a wide range of secretarial duties, including but not to limited to organizing paperwork, answering the phone, paging, and receiving of Emergency Department patients into the medi-tech computer system. They will provide safe accurate transportation of patients throughout the hospital. They will perform 1:1 sitting when necessary. The Unit Service Technician of the Emergency Department will also assure the practice of the Patient and Family Centered Care Model in an environment that exemplifies best practice.

Requirements

High School Diploma or Equivalent
Basic Life Support [BLS] - Generic - HR Only required
Certified Nurse Aide [CNA] - State Specific Certification Board required or Emergency Medical Technician [EMT License] - Generic - HR Only required
Experience as a medical technician or patient care assistant in an Emergency setting preferred
1 year experience as a medical technician or patient care assistant preferred in ICU
Experience as a medical technician or patient care assistant preferred in OPIC, Perioperative, IV Therapy
Staff adheres to all C.A.R.E. Standards
Must be able to work in a fast paced, often stressful environment.
Must have good communication skills.
Must have the ability to set and reset priorities.
Must have excellent customer service skills.
Ability to work in a fast passed critical care environment.

Responsibilities

Provide a broad range of care and services to patients, including EKG, phlebotomy, equipment cleaning, and stocking of rooms under the supervision of a licensed nurse.
Perform secretarial duties, including organizing paperwork, answering the phone, paging, and receiving of Emergency Department patients into the medi-tech computer system.
Provide safe and accurate transportation of patients throughout the hospital.
Perform 1:1 sitting when necessary.
Assure the practice of the Patient and Family Centered Care Model in an environment that exemplifies best practice.