ED Tech/HUC

Advocate Health•Oshkosh, WI

4d•$22 - $33

About The Position

The ED Tech/HUC supports physicians, registered nurses, and other healthcare team members in the Emergency Department. The role combines unit coordination and communication duties with technical patient care. It assists with access to patient information and hospital systems, coordinates tests and treatments, and facilitates communication through telephone, paging, electronic, fax, and EMS systems. The position also documents procedures, processes patient charges, and helps manage unit supplies and equipment. Under the direction of physicians and registered nurses, the ED Tech/HUC may perform phlebotomy, transport patients, place patients on cardiac and vital-sign monitors, provide wound care, insert Foley catheters, and obtain laboratory specimens. IV starts may be performed when permitted by state regulations. The role communicates patient observations, concerns, and needs promptly to the registered nurse, helps maintain office equipment, and follows department safety policies and standard precautions. This is a full-time position scheduled for three 12.5-hour night shifts per week, 7:00 p.m. to 7:30 a.m. Holidays rotate. Weekend work is not currently scheduled but may change. The position is based in the Emergency Department at AMC Oshkosh.

Requirements

High school graduate.
Typically one year of experience.
One of the following: Nurse Aide in good standing on the applicable State Registry; state-issued EMT Basic, EMT Basic Intravenous, EMT Intermediate, or EMT Paramedic license; or completion of an accredited or approved Medical Assistant program.
Basic Life Support (BLS) for Healthcare Providers certification from the American Heart Association, to be obtained within six months unless the department leader determines it is not required.
Basic computer skills and ability to work with an Electronic Health Record (EHR).
Excellent interpersonal skills and ability to communicate effectively with physicians, staff, patients, and families.
Maintain skills and recertification as required by regulation and the organization.
Ability to manage time and priorities effectively and maintain a high level of attention to detail.
Ability to sit, stand, walk, lift, squat, bend, reach above the shoulders, and twist frequently during the work shift.
Ability to lift up to 50 pounds from floor to waist, lift up to 20 pounds overhead, carry up to 40 pounds a reasonable distance, push or pull with 30 pounds of force, and perform a sliding transfer of 150 pounds with a second person present.
Ability to use foot pedals on carts or machines and to wear gloves, goggles, and gowns as needed.
Functional sight and hearing and ability to operate equipment necessary to perform the job.

Responsibilities

Assist physicians and other healthcare team members in using hospital systems to access patient information, including medical records and documentation systems.
Support and coordinate communications needed to facilitate patient care.
Coordinate tests and treatments with and between departments; maintain working knowledge of diagnostic and treatment department functions and services; and provide appropriate documentation.
Facilitate communications using the multiple-line telephone, floor paging, in-house systems, and hospital information system; screen incoming calls.
Use patient information and other computer systems to order patient and unit supplies and equipment, and process daily patient charges or related procedures.
Coordinate communications with physicians by phone, verbally, through paging, electronically, by fax, and through the EMS system.
Assist physicians and registered nurses with technical patient care, including phlebotomy, patient transport, cardiac and vital-sign monitoring, wound care, Foley catheter insertion, and obtaining laboratory specimens; perform IV starts when permitted by state regulations.
Document information and procedures and promptly communicate patient observations, concerns, and needs to the registered nurse.
Monitor department office equipment, troubleshoot minor problems, and arrange repair of major malfunctions.
Maintain a clean and safe working environment and follow department safety policies and standard precautions.

Benefits

Paid time off programs.
Medical, dental, vision, life, and short- and long-term disability benefits.
Flexible Spending Accounts for eligible healthcare and dependent-care expenses.
Adoption assistance and paid parental leave.
Defined contribution retirement plans with employer match and other financial wellness programs.
Educational Assistance Program.
Premium pay such as shift and on-call pay, based on the teammate's position.
Incentive pay for select positions.
Opportunity for annual increases based on performance.
Career development programs.