About The Position

The Patient Access Services ED Registrar II coordinates registration, authorization, and information processing requirements for Emergency Department services. The role gathers demographic, clinical, and financial information accurately and promptly to support patients’ interactions with John Muir healthcare services. The position works under the direct supervision of the department manager.

Requirements

  • High school graduate or equivalent preferred.
  • Two years of experience with insurance plan payment practices and billing requirements preferred.
  • Two years of experience with electronic health record information technology preferred.
  • Two years of medical office experience preferred.
  • Good spelling and grammar skills.
  • Ability to keyboard by touch.
  • Excellent written and verbal communication, interpersonal, and organizational skills.
  • Excellent customer service skills and ability to respond to varied circumstances with compassion, patience, and flexibility, including difficult circumstances.
  • Ability to work within established time frames while maintaining attention to detail and accuracy.
  • Willingness and ability to learn new software programs as needed.
  • Microsoft Excel and Word skills.
  • Ability to work independently and as part of a team.

Nice To Haves

  • Electronic Medical Record (EPIC) experience preferred.

Responsibilities

  • Coordinate registration, authorization, and information processing for Emergency Department services.
  • Gather demographic, clinical, and financial information in a timely and accurate manner.
  • Support patients’ interactions with John Muir healthcare services.
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