ED Psychiatric Tech I: Day shift

Stamford Health•Stamford, CT

8h•Onsite

About The Position

The Emergency Department Technician (EDT) will assist in the delivery of care in the Emergency Department under the direct supervision of a practicing physician, physician assistant, and/or licensed nurse. This role involves direct patient care, supporting healthcare providers, maintaining patient flow, stocking supplies, and ensuring a safe and confidential work environment. The EDT also participates in various emergency response teams and continuous training.

Requirements

High School diploma or equivalent required.
Certification or Diploma from accredited Medical Assistant school/program required (National Certification preferred). OR EMT-B Certification - EMT certification required on hire. OR CNA certification with two plus years as ED technician experience in similar setting. OR Third- or fourth-year nursing student.
Demonstrate basic computer skills.
Effective communication skills, both verbal and written English proficiency required.
Demonstrate willingness to work in a team environment.
Demonstrate flexibility due to unexpected changes in workload.
Demonstrate ability to work independently and as a team player.
Strong organizational skills.
Superior customer service skills.
Basic Life Support (BLS) certification required upon hire.
Obtains de-escalation certification (CPI or MOAB) during orientation and maintains current certification during employment.

Nice To Haves

National Certification preferred for Medical Assistant program.

Responsibilities

Provide patient care in the Emergency Department under the direction of the practicing physician, physician assistant (PA), and/or licensed nurse (RN).
Performs all duties with a focus on patient and customer satisfaction.
Prepares patients for the health care visit by directing and/or accompanying them to the examining room in the department.
Supports patient care delivery by helping health care providers during examinations, preparing laboratory specimens, performing laboratory tests, running point of care test, drawing blood, preparing patients for x-rays and other radiology tests, Vital signs, pain scale, performing electrocardiograms.
Applies simple dressing and placing splints under the direction of the practicing physician, PA and/or RN.
Assists in application of restraints as directed by practicing physician, PA and/or RN.
Transport patients to inpatient units, procedural areas, and discharged patients.
Document patient care in electronic medical record.
Participates as a member of the Code Green, Sepsis, PAMI, Stroke, Thrombectomy and Trauma team including specific responsibilities in the ED.
Maintain patient flow in assigned areas of the department and patient throughput throughout the department.
Stocks patient rooms, supply carts and procedural carts.
Assists in procedures under the direction of practicing physician, PA and/or RN.
Participates in the education and training of new staff, students and volunteers.
Participates in and supports performance improvement and risk management activities.
Assumes role of patient care attendant as needed and completes required PCA log.
Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies, calling for repairs in collaboration with the Manager.
Maintains safe, secure, and healthy work environment by following, and enforcing standards and procedures and complying with legal regulations.
Maintains patient confidence and protects operations by keeping patient care information confidential.
Serves and protects the organization by adhering to professional standards, policies and procedures, federal, state, and local requirements.
Updates job knowledge by participating in educational opportunities; reading professional publications; participating in professional organizations.
Practice and adhere to Stamford Health’s “Code of Conduct” philosophy, SH Service Standards and organizational values of: Teamwork, Integrity, Compassion, Respect and Accountability.
Completes required continuous training and education, including department specific requirements.