DCO Tech I Day Shift
Novva Data Centers•West Jordan, UT
•$18 - $25•Onsite
About The Position
The Data Center Operations Technician I supports the day-to-day monitoring and operation of mission-critical data center infrastructure, data center security, and technology systems. This role is responsible for proactive system monitoring, facility inspections, documentation, and timely escalation of issues to ensure uptime, safety, and compliance with established procedures. The DCOT1 works under the guidance of DCOT2, and Data Center Operations leaders within a 24x7 operational environment.
Requirements
- 0–3 years of experience in data center, facilities, electrical, HVAC, or related technical environment
- Ability to follow established processes and procedures
- Strong written and verbal communication skills
- Ability to multitask and prioritize competing tasks
- Strong documentation discipline using ticketing systems
- High situational awareness and self-motivation
Nice To Haves
- Exposure to mission-critical systems such as electrical distribution, UPS, generators, cooling, or fire protection systems preferred
Responsibilities
- Monitor and respond to alerts from UPS systems, generators, PDUs, and electrical distribution
- Monitor and respond to alerts from Cooling systems (CRAC/CRAH and mechanical systems)
- Monitor and respond to alerts from Environmental, leak detection, and fire protection systems
- Monitor and respond to alerts from Access control, CCTV, BMS, and DCIM platforms
- Identify abnormal or high-impact conditions and escalate per runbooks
- Conduct routine facility walkthroughs (minimum once per shift) and record system readings
- Support preventative maintenance activities
- Provide basic remote hands support
- Provide local access and vendor escort as required
- Triage alarms and initiate appropriate escalation
- Support resolution of facility or customer-impacting issues
- Participate in incident bridge calls as directed
- Assist in execution of approved MOPs under supervision
- Monitor systems during maintenance windows and validate post-maintenance system status
- Ensure change and ticket documentation is accurate and complete
- Monitor physical access control systems
- Support badge provisioning and visitor access processes
- Identify and report security anomalies (e.g., tailgating, unauthorized access)
- Maintain accurate, audit-ready logs
- Follow established safety procedures and operational standards
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
