ED Nursing Supervisor BWH

Mass General Brigham•Boston, MA

6d•$118,435 - $172,234•Onsite

About The Position

The Brigham and Women's Hospital, Inc. is seeking an ED Nursing Supervisor to provide administrative, operational, and clinical responsibilities for all services in the facility on evenings, nights, weekends, and/or holidays. This role serves as the clinical resource person on patient care and services, acts as the patient care representative, and collaborates with medical staff, ancillary support, and clinical services to ensure optimal patient care services and environmental conditions at all times. The supervisor is responsible for notifying the Administrator-On-Call of serious issues, incidents, and internal and external disasters.

Requirements

Bachelor's degree in Nursing required
Currently enrolled in a Master's program with a focus on Leadership, Healthcare Business Administration, Nursing Leadership, or a related discipline required.
Massachusetts Registered Nurse required
ACLS/BLS Required
Minimum of three (3) years of Emergency Department nursing experience required.
Demonstrated experience in operations leadership, including staffing, throughput, resource management.
Strong organizational and problem-solving/issue-resolution skills.
Highly developed communication and interpersonal skills, working with a broad patient population.
Ability to anticipate challenges and develop and implement strategies for addressing them.
Ability to work effectively and collaboratively with all professional and support staff.
Proven ability to work independently.
Strong leadership abilities to provide guidance, mentorship, and education to others.

Nice To Haves

Master's degree in Nursing, Healthcare Administration, Leadership, or a related field preferred.

Responsibilities

Supervise patient care through verification of the use of the nursing process according to established nursing practices and patient care standards and provide direction and guidance to facilitate the nursing process.
Ensure appropriate intervention is demonstrated in all situations, e.g., deterioration of patient condition, disruptive behavior, equipment malfunctions, etc.
Serve as off-shift patient care representative, listen to patient or patient family members' issues, documents, and complaints, and investigate if required.
Conduct rounds of all patient care areas and define expectations for accurate reporting with emphasis on high-acuity patients.
Collaborate throughout off-shift with support services, emergency, admitting, and clinical services to coordinate clinical patient care or environmental needs.
Follow through to ensure patient's needs, as well as environmental and safety-related issues, are resolved.