ED Complex Care Coordinator RN

Trinity Health•Hartford, CT

1d•$86,304 - $133,328•Onsite

About The Position

In the Emergency Department (ED) at Saint Francis Hospital and Medical Center, the Nurse Senior – Navigator, informally known as the Complex Care Coordinator, plays a crucial role in supporting emergent and high-risk patients with complex medical, social, and/or behavioral health needs. The Registered Nurse (RN) in this role collaborates closely with the ED care team to deliver coordinated, patient-centered care and support safe, effective transitions across the continuum.

Requirements

Graduation from an accredited nursing program, with a Bachelor of Science in Nursing (BSN) strongly preferred and generally expected for successful candidates.
Valid RN license in Connecticut.
A minimum of three (3) years of Emergency Department and/or acute inpatient nursing experience, with demonstrated ability to manage complex, high-risk patient populations.

Nice To Haves

Emergency Department Case Management or care coordination experience strongly preferred.
BLS/CPR certification (American Heart Association or American Red Cross).

Responsibilities

Conduct comprehensive, real-time assessments of patients’ medical, psychosocial, and behavioral health needs upon presentation to the Emergency Department.
Collaborate closely with Emergency Department physicians, advanced practice providers, nursing staff, case management, and ancillary teams to support individualized care planning for complex and high-risk patients.
Coordinate referrals and facilitate connections to appropriate inpatient services, specialty providers, community resources, and support programs to promote safe dispositions and effective transitions of care.