Economic Support Specialist

Green County•Monroe, WI

2d•Onsite

About The Position

Under the direction of the Human Services Manager-ES, using a family systems approach, the Economic Support Specialist is responsible for the coordination of services to eligible low-income individuals and families. This position is responsible for the eligibility determination of assistance programs which include W-2, Medical Assistance, BadgerCare, Medical Assistance Purchase Plan, Healthy Start Medical Assistance, Food Stamps, Energy Assistance Program, Emergency Energy Assistance, Emergency Assistance, Childcare, and Medicare Beneficiary Programs. This position is also responsible for the coordination of case management related services for eligible families with other Human Services units, and/or community resources to assist the family in becoming self-sufficient.

Requirements

A minimum of a high school diploma
Experience working with low-income individuals/families in a confidential manner.
Valid driver’s license.
Ability to read and evaluate assessment information.
Ability to effectively communicate orally and in writing to clients, co-workers, other human services personnel, treatment centers, the court, probation and parole, and law enforcement.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent, and to draw and interpret bar graphs.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

Nice To Haves

Associate degree or two years of college preferred.

Responsibilities

Professionally interview clients, verifying required information, and timely processing of their financial assistance programs applications, reviews and changes.
Apply knowledge of program related computer systems including CARES, KIDS, LIHEAP, and EBT.
Apply knowledge and interpretation of federal regulations and state requirements for applicable assistance programs.
Provide services to clients based on the knowledge and application of the family systems theory.
Refer clients to additional or alternative programs to promote self-sufficiency.
Assist clients as needed in applying for SSI/SSDI, DVR, Veteran’s benefits, low-income housing, and other needed services.
Testify at court hearings, fair hearings, and administrative hearings.
Establish and working relationships with community resources.
Document case information in CARES.
Attend staff/training development as appropriate and assigned.
Other duties as assigned by the Human Services Manager-ES.