Economic Stability Supervisor

State of Louisiana • New Orleans, LA

3d • Onsite

About The Position

The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana. In this supervisory role, you’ll oversee the operations of an Economic Stability Service Center, lead a dedicated team, and help ensure individuals and families receive the vital support and benefits they need. If you’re a strong leader who enjoys coordinating programs, developing staff, and making a meaningful difference in your community, we want you on our team! Applicants must clearly describe their experience with specific Economic Stability, Medicaid programs, etc. and/or identify the section or unit in which they performed economic stability social services work (e.g., SNAP/Economic Stability, Child Care Assistance Program, Strategies to Empower People, Family Independence Temp Assistance, Medicare/Medicaid, etc.) within their job duties. Failure to include this information may result in the application being deemed ineligible for further consideration.

Requirements

• Six years of economic stability social services experience; OR Six years of full-time work experience in any field plus three years of economic stability social services experience; OR A bachelor's degree plus three years of economic stability social services experience; OR An advanced degree in a social sciences field, business, public, or health administration plus two years of economic stability social services experience.
• Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Responsibilities

• Supervises Social Service Analysts by assigning work, monitoring performance, resolving employee concerns, and providing training and guidance.
• Reviews cases and subordinate work for accuracy, timeliness, and completeness related to SNAP, Family Independence Temporary Assistance, and Kinship Care Assistance programs.
• Ensures staff maintain accurate program data, documentation, and case records in CLIENT, SEVIS, CCLS, TIPS, LDES, INFOPAC, and other applicable systems.
• Interprets and communicates program policies and procedures, provides technical assistance, and develops training to ensure compliance with state and federal requirements.
• Analyzes statistical and management reports, identifies trends and operational issues, and develops recommendations to improve program processes and performance.
• Develops and maintains relationships with community partners to connect clients with needed services, address service gaps, and increase participation in available programs.
• Coordinates disaster preparedness and response activities, including maintaining staff readiness, activating calling trees, conducting SNAP disaster interviews, and assisting with emergency shelter operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager