Economic Stability Supervisor

State of Louisiana • Thibodaux, LA

22h • Onsite

About The Position

The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana. Join the Louisiana Department of Health’s Economic Stability team and lead a specialized team responsible for delivering critical public assistance benefits to Louisiana families. In this role, you’ll oversee daily operations, promote program integrity, and drive corrective actions for programs including FITAP, KCSP, SNAP, and DSNAP. Your leadership will help ensure accurate benefit delivery, protect vital federal funding, and strengthen services for communities across Louisiana.

Requirements

• Six years of economic stability social services experience; OR Six years of full-time work experience in any field plus three years of economic stability social services experience; OR A bachelor's degree plus three years of economic stability social services experience; OR An advanced degree in a social sciences field, business, public, or health administration plus two years of economic stability social services experience.
• Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
• Applicants must clearly describe their experience with specific Economic Stability, Medicaid programs, etc. and/or identify the section or unit in which they performed economic stability social services work (e.g., SNAP/Economic Stability, Child Care Assistance Program, Strategies to Empower People, Family Independence Temp Assistance, Medicare/Medicaid, etc.) within their job duties. Failure to include this information may result in the application being deemed ineligible for further consideration.

Responsibilities

• Monitors program integrity within Economic Stability offices through case validation reviews to ensure benefits and services are accurately provided and to minimize errors and potential fiscal sanctions.
• Directly supervises and evaluates Economic Stability Specialists responsible for conducting statewide case validation reviews, ensuring productivity and performance goals are met.
• Reviews SNAP application interviews and case validation findings to assess accuracy, identify problem areas, and recommend corrective actions to improve service delivery.
• Identifies trends, errors, and areas of noncompliance and recommends corrective actions to Program, Regional, and Parish Office staff to reduce errors and prevent loss of state and federal funds.
• Researches and analyzes program policies and recommends revisions to forms, procedures, and policies to reduce workload, improve efficiency, and ensure compliance with federal and state requirements.
• Leads and participates in special projects, reports, workgroups, and initiatives designed to improve productivity, reduce errors, and support the implementation of new or revised policies and procedures.
• Prepares and assists with monthly and quarterly reports on error findings, trends, and training needs and provides recommendations to management based on case review results.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level