Economic Stability Manager 1

State of Louisiana • Statewide, LA

3d • Remote

About The Position

The Louisiana Department of Health's mission is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana. This leadership role involves providing direct managerial oversight of the statewide Case Review Team (CRT) within Region 6's Economic Stability Section of the MVA Division. The manager directly supervises five Economic Stability Supervisors, who oversee a team of 30 Economic Stability Specialists. The primary responsibility of this position is to ensure that analysts statewide achieve established case accuracy goals through effective leadership, performance management, quality assurance, and operational oversight. This is an opportunity to lead with purpose, develop teams, improve performance, and make a meaningful impact across Louisiana.

Requirements

• Seven years of economic stability social services experience; OR Six years of full-time work experience in any field plus four years of economic stability social services experience; OR A bachelor's degree plus four years of economic stability social services experience; OR An advanced degree in a social sciences field, business, public, or health administration plus three years of economic stability social services experience.
• Applicants must clearly describe their experience with specific Economic Stability, Medicaid programs, etc. and/or identify the section or unit in which they performed economic stability social services work (e.g., SNAP/Economic Stability, Child Care Assistance Program, Strategies to Empower People, Family Independence Temp Assistance, Medicare/Medicaid, etc.) within their job duties.
• Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Responsibilities

• Ensuring all Case Review Team (CRT) Reviewers apply policy consistently, accurately, and without bias when conducting case reviews.
• Monitors reviewer performance to ensure daily and monthly production requirements are met while maintaining established quality and accuracy standards.
• Serves as the primary point of communication between the CRT and field supervisors/managers regarding case reviews, review outcomes, and issues related to the CRT Tracking process in Smartsheet.
• Provides guidance, resolves operational concerns, and consistent communication to support statewide review procedures.
• Meets regularly with State Office Leadership to analyze review data, identify statewide error trends, and recommend corrective actions to improve program accuracy, and strengthen policy compliance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager