Economic Services Division Director

County of Mecklenburg, NC•Charlotte, NC

1d•$140,000 - $160,000•Onsite

About The Position

An integral member of the Department’s leadership cabinet, the Economic Services Director will provide leadership and strategic oversight for approximately 700 employees and the operational leadership team. The ESD Director manages a budget of approximately $75 million. This position is responsible for the delivery of services which address the changing demands and needs of client populations in ESD. The ideal candidate will possess extensive expertise in Food and Nutrition Services and Medicaid policy and operational frameworks.

Requirements

Minimum of eight years of directly related experience with progressively responsible management experience and two years of management experience.
Bachelor's degree in related field.
Combination of relevant education and relevant experience accepted?: Yes
Requires a valid North Carolina or South Carolina Driver's License
Proficient in various computer applications including Microsoft Office Suite.

Nice To Haves

Considerable knowledge of principles and practices of public assistance and fiscal management in a public human services organization.
Considerable knowledge of Economic Services Programs to include Food and Nutrition Service, Energy Assistance Programs, Work First, and Medicaid.
Demonstrated leadership experience in driving organizational change, and employee development.
Demonstrated leadership experience in building effective partnerships and collaborations in social services delivery.

Responsibilities

Provide oversight and direction for implementation of programs/services
Manage activities and decisions on the day-to-day operations that provide core community services to children, youth, and families
Direct the planning process and develop and participate in strategic planning, budget requests and expenditure monitoring
Support staff and evaluate program effectiveness, prioritizes issues and objects, creates community resources and integrates services and partnerships
Address program specific issues with community-based groups and county leadership
Serve as the department representative on boards and commissions at the local, state and national levels
Listen to appeals from family members and advocates and researches and investigates claims
Provide information to the public regarding programs, public concerns, and services
Perform strategic planning initiatives and divisional accountability
Ensure Federal, state, and local policy, rules and regulations are followed
Represent Division County-wide and to Commissioners
Represent the Division to media outlets state and national convenings, when requested and approved
May be required to staff shelters in the event of a disaster
Integrates and coordinates service areas and establishes best practices
Serve as a division liaison, both internally and externally between organizations, shareholders, and outside organizations.
Manage division resources
Supervises enrollment and eligibility activities performed in the NC FAST system.
Deliver speeches, write articles, or present information to boards, at meetings or conventions to promote services, exchange ideas, or accomplish objectives as needed.
Other duties and responsibilities as assigned.