Economic Empowerment Specialist - 2025734

World Relief•Spokane, WA

16h•Onsite

About The Position

World Relief seeks an Economic Empowerment Specialist to help refugees and immigrants prepare for, obtain, and retain meaningful employment in the U.S. workforce. This role provides individualized job readiness support, including resume development, interview preparation, workplace navigation, employer connections, and coaching toward long-term economic stability. This position will be focused more on mid to high level position development, while still being expected to assist with entry-level job placements when needed.

Requirements

Mature and personal Christian faith
Committed to the mission, vision, and values of World Relief
Desire to serve and empower the Church to impact vulnerable communities
Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document
Experience with Microsoft Suite software (e.g., Outlook, Teams, SharePoint, Excel, etc.)
Experience working cross-culturally and with non-native English speakers
Bachelor’s degree or equivalent experience in workforce development, human services, social services, education, or a related field
Valid driver’s license, access to reliable vehicle and clean driving record

Nice To Haves

Experience with case management, client documentation, or data entry in a CRM or database system (e.g., Dynamics, Salesforce, or similar) preferred
Excellent communication skills, both orally and in writing
At least one year of experience in case management, workforce development, or employment-related support
Experience providing employment services, job placement support, or workforce development in a community-based or human services setting
Experience working with immigrants, refugees, or culturally and linguistically diverse populations
Familiarity with employer engagement, job matching, or supporting clients through the hiring process
Experience with community outreach, relationship-building, or participant recruitment in a nonprofit or workforce development setting
Experience with case management systems, client documentation, or data entry in a CRM or database environment
Strong organizational skills and ability to manage multiple client priorities in a fast-paced, outcomes-driven environment
Ability to work independently while collaborating effectively with a multidisciplinary team

Responsibilities

Engage fully in creating a supportive, enthusiastic, life-giving work environment at World Relief Spokane
Provide individualized employment services to refugees and immigrants, helping clients prepare for, obtain, retain, and advance in employment within the U.S. workforce
Maintain regular contact with clients on assigned caseload, including contacting each client directly at least once per month and providing additional support based on client need, program requirements, and employment goals
Ensure clients on assigned caseload remain in compliance with program requirements, including: Maintaining and submitting adequate job search logs according to program guidelines, Attending job club, workshops, classes, and/or other required activities, Meeting monthly with case manager, Participating in required employment planning, job readiness, and follow-up activities
Provide practical job search and job readiness support, including resume development, online applications, interview preparation, employer communication, workplace expectations, and professional presentation
Help clients understand and navigate the American workplace, including punctuality, attendance, communication with supervisors, workplace culture, conflict resolution, safety expectations, and opportunities for advancement
Work with clients to identify realistic employment goals based on prior experience, transferable skills, English level, transportation, childcare, family needs, and long-term career interests
Provide job and life skills training services to clients through one-on-one coaching, job club, workshops, employment orientation, and other employment-related activities
Build and maintain positive working relationships with employers to understand hiring needs, identify job opportunities, support appropriate job matching, and advocate for qualified clients
Stay informed about local labor market trends, employer expectations, entry-level job opportunities, and career advancement pathways in order to provide relevant and realistic employment guidance to clients
Know and comply with service provision requirements for assigned employment contracts, including confidentiality requirements and the proper handling of personally identifiable information
Maintain required case notes, service documentation, and program records in Dynamics, eJAS, and other required systems in a timely, accurate, and professional manner
Be willing to assist with and teach Job Readiness Workshop when needed
Maintain knowledge of mid to higher level positions and long-term career development