eCommerce Specialist - (12 Months Contract)
About The Position
Coordinate and execute eMerchandising tactics and projects to maximize sales and deliver best-in-class site experience. Leverage customer insights, analytics and reporting to support decision making, analyzing results and provide areas of opportunity. Manage cross-functional relationship with teams across the business to ensure campaigns and projects are executed successfully. Understand customer search and browse behaviour to optimize search experience. Create strategy to drive traffic to lower-performing areas of the website as well as lower exit rates. Manage and update Data Standards based on Vendor, Merchant, SEO and Market trends/feedback. Conduct regular audits of assigned categories and prioritize required updates. Work collaboratively with other members of the eCommerce team to ensure workflow is continual and deadlines are met. Work with internal and external partners to troubleshoot, track and resolve any issues with the back-end systems. Provide detailed weekly progress reports to key stakeholders. Participate in related special projects and new initiatives as required.
Requirements
- Minimum 2 years work experience in eCommerce, merchandising, web retail, marketing, content management, communications, or related field
- Proficiency with Content Management Systems, HTML and other web technologies.
- Understanding of eCommerce metrics; able to confidently report on KPIs
- Experience with the Microsoft suite with a strong focus on Microsoft Excel
- Demonstrated problem solving skills with working knowledge of digital technologies and tools
- An entrepreneurial spirit with a history of delivering results
Nice To Haves
- Background in retail, or product related areas considered an asset
- Post Secondary diploma/degree in Marketing, Communications, IT or related field
Responsibilities
- Coordinate and execute eMerchandising tactics and projects to maximize sales and deliver best-in-class site experience.
- Leverage customer insights, analytics and reporting to support decision making, analyzing results and provide areas of opportunity.
- Manage cross-functional relationship with teams across the business to ensure campaigns and projects are executed successfully.
- Understand customer search and browse behaviour to optimize search experience.
- Create strategy to drive traffic to lower-performing areas of the website as well as lower exit rates.
- Manage and update Data Standards based on Vendor, Merchant, SEO and Market trends/feedback.
- Conduct regular audits of assigned categories and prioritize required updates.
- Work collaboratively with other members of the eCommerce team to ensure workflow is continual and deadlines are met.
- Work with internal and external partners to troubleshoot, track and resolve any issues with the back-end systems.
- Provide detailed weekly progress reports to key stakeholders.
- Participate in related special projects and new initiatives as required.
Benefits
- Career growth opportunities
- product discounts
- competitive salaries and wages
- store discounts
- supported learning through our Triangle Learning Academy
- Canadian Tire Profit Sharing
- retirement and savings programs for eligible employees
- mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families
- total well-being, and mental health tools and resources for all employees
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
