eCommerce Site Merchandising & Optimization Manager

Momentous • Park City, UT

1d • Hybrid

About The Position

The eCommerce Site Merchandising and Optimization Manager owns the day-to-day merchandising, maintenance, and optimization of livemomentous.com. This role is responsible for ensuring the website remains current, organized, and aligned with business priorities while continuously identifying opportunities to improve customer experience and conversion. This individual serves as the operational heartbeat of the e-commerce team, maintaining homepage merchandising, collection strategies, promotional experiences, and content updates while monitoring performance and surfacing opportunities and risks. Success in this role requires strong merchandising instincts, exceptional attention to detail, analytical thinking, and the ability to coordinate work across multiple stakeholders.

Requirements

• 5+ years of experience in ecommerce, merchandising, digital operations, or related fields.
• Experience working within Shopify Plus.
• Strong understanding of ecommerce KPIs and customer behavior.
• Strong project management and communication skills.
• High attention to detail and ability to manage multiple priorities simultaneously.
• Curiosity around AI and emerging e-commerce technologies.

Nice To Haves

• Experience with platforms such as Recharge, Klaviyo, Rebuy, GA4, Northbeam, heatmap tools, Intelligems, and Asana or similar preferred.

Responsibilities

• Own merchandising optimization across homepage, collections, navigation, promotional pages, LP’s and featured product experiences.
• Maintain seasonal campaigns, product priorities, and promotional updates.
• Ensure site content remains current, accurate, and aligned with business priorities.
• Continuously optimize product placement and customer discovery.
• Monitor website performance and identify strengths, weaknesses, and opportunities.
• Track key ecommerce metrics including: Conversion Rate (CVR), Revenue Per Visitor (RPV), Average Order Value (AOV), Lifetime Value (LTV), Subscription Uptake Rate.
• Analyze customer behavior using analytics and heatmap tools.
• Translate insights into recommendations and action plans.
• Identify friction points and opportunities throughout the customer journey.
• Recommend and implement improvements to merchandising, product presentation, and navigation.
• Support ongoing experimentation and optimization initiatives.
• Partner with Marketing, Creative, Science, Operations, and Technical teams to execute website updates.
• Ensure dependencies are identified early and work moves efficiently between teams.
• Surface risks and blockers proactively.
• Maintain launch calendars, merchandising trackers, and documentation.
• Coordinate QA processes and ensure a high level of execution quality.
• Develop repeatable processes that improve speed and reduce errors.
• Leverage AI tools to improve efficiency and reduce manual work.
• Identify opportunities to automate repetitive tasks and streamline workflows.
• Support adoption of emerging technologies across e-commerce operations.

Benefits

• Our fast-paced, high growth environment creates a strong opportunity for professional development born from evolving experiences
• Competitive cash compensation plus employee stock options
• Health/Vision/Dental
• 401k Match
• Unlimited PTO
• Finish Line Fridays - finish at 3:00 every Friday
• Generous set of observed holidays (18 days of office closure in 2026)
• $1,000 annual perks program to support a high-performance lifestyle
• Access to Momentous products and merchandise

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed