ECommerce Quality Engineer II

Signet Jewelers•Akron, OH

About The Position

Signet Jewelers is seeking a hands-on Ecommerce Quality Engineer II to help deliver reliable, high-quality digital shopping experiences across web, mobile, APIs, and integrated commerce platforms. The role combines functional testing, technical problem-solving, and automation engineering. The engineer will design and execute comprehensive tests, expand automation coverage, investigate defects, and collaborate with engineering teams to validate customer journeys from product discovery through checkout and post-purchase. The role also contributes to quality strategy, improves test efficiency, and supports confident releases of ecommerce capabilities.

Requirements

At least 5 years of experience in software quality engineering, test automation, or a related discipline.
Hands-on experience testing ecommerce or other customer-facing web and mobile applications.
Strong knowledge of functional, integration, regression, exploratory, and end-to-end testing practices.
Experience with SQL, Git, CI pipelines, defect management, and Agile delivery practices.
Knowledge of UI and API automation using tools such as Selenium, Cypress, Playwright, Postman, or REST Assured.
Knowledge of Java, JavaScript/TypeScript, Python, or another automation-focused programming language.

Nice To Haves

Experience in retail or ecommerce domains, including product, pricing, promotion, cart, checkout, payment, or order workflows.
Familiarity with platforms such as SAP Commerce/Hybris, Sterling Order Management, PIM, payment gateways, or content-management systems.
Experience validating microservices, event-driven integrations, and cloud-hosted applications.
Knowledge of accessibility, performance, security, or mobile testing practices.
Experience with observability tools, service virtualization, test-data management, or cross-browser testing platforms.

Responsibilities

Develop and execute functional, integration, regression, exploratory, and end-to-end tests for ecommerce web and mobile experiences.
Validate customer journeys involving search, product detail, cart, promotions, checkout, payment, order confirmation, and account management.
Translate business requirements, designs, and acceptance criteria into risk-based test scenarios and traceable test cases.
Identify, document, prioritize, and verify defects, and clearly communicate product-quality risks.
Develop and maintain automated tests for user interfaces, APIs, and critical ecommerce workflows using modern open-source frameworks.
Integrate automated tests into CI pipelines and analyze failures to provide timely, actionable feedback.
Perform API validation, including request, response, schema, and negative-path testing.
Use SQL, logs, browser developer tools, and service diagnostics to validate data and troubleshoot issues across systems.
Validate integrations among storefront, product, inventory, pricing, promotions, payment, fulfillment, and order-management services.
Assess cross-browser, responsive, accessibility, and basic performance behavior for customer-facing experiences.
Support release-readiness assessments by reporting test progress, coverage, defects, dependencies, and residual risk.
Monitor production and lower-environment signals to identify quality issues and improve regression coverage.
Prepare and maintain reusable test data for customer, product, inventory, promotion, payment, and order scenarios.
Confirm test environments and dependent services are ready, stable, and correctly configured before execution.
Protect sensitive data and follow established security, privacy, and compliance practices throughout testing.
Partner with product managers, developers, designers, architects, operations, and other quality engineers throughout delivery.
Participate in refinement, design reviews, sprint planning, defect triage, demos, and retrospectives.
Share testing knowledge, review automation contributions, and support consistent quality practices across the team.
Maintain test plans, test cases, automation documentation, execution evidence, and quality reports.
Track defects, enhancements, and quality metrics through Jira and document reusable knowledge in Confluence.
Recommend improvements that reduce repetitive testing, shorten feedback cycles, and prevent escaped defects.