Ecommerce Merchandiser

Monica + Andy•Chicago, IL

3d•Hybrid

About The Position

Monica + Andy is a digitally native brand that makes grow-with-you, organic essentials for moms, babies, and kids— sizes newborn to 14. Inspired by the birth of her daughter, first-time mom Monica Royer created Monica + Andy in 2014 to deliver the softest GOTS-certified organic fabrics, limited-edition prints, and mix-and-match essentials to discerning parents everywhere. With superior customer service, a no-questions-asked return policy, hassle-free gifting options like the Hospital Cuddle Box, and even the option to visit a local Guideshop for assistance, Monica + Andy is the choice of informed parents and gifters who expect the best. We exist to empower and inspire every parent on life’s most precious journey, celebrating parenthood through a supportive community, exceptional experiences, trusted resources + thoughtful products. The E-commerce Merchandiser is responsible for managing and maintaining the product catalog while optimizing the end-to-end digital shopping experience across our direct-to-consumer website and Amazon channel. This role partners cross-functionally with Creative, Operations, Planning, Design, Marketing, and external partners to ensure products are accurately represented, launched on time, and merchandised effectively so customers can discover the right products at the right time throughout their shopping journey. This leader will report to the VP of DTC Ecommerce.

Requirements

3–4+ years of experience in e-commerce merchandising or a related role
Strong attention to detail with the ability to manage multiple priorities in a fast-paced environment
Experience working cross-functionally to drive execution and business results
Proficiency in Shopify, Excel/Google Sheets, and backend merchandising tools (ERP systems like Brightpearl, a plus)
Analytical mindset with the ability to translate data into actionable insights
Strong organizational, communication, and problem-solving skills

Nice To Haves

Experience with onsite merchandising tools (e.g., Nosto) and A/B testing methodologies is a plus
Experience with Amazon merchandising and operations is a plus
Ability to adapt quickly to changing priorities and business needs

Responsibilities

DTC Product Creation & Catalog Management
Manage product creation and integration across Shopify and Brightpearl (ERP)
Own bundle creation and maintenance across systems
Maintain accurate product data (titles, copy, URLs, tags, attributes)
Ensure timely, high-quality product launches (imagery, copy, setup)
Maintain seasonal merchandising tools (masters, linesheets) and support marketplace/dropship onboarding
DTC Product Imagery & Site Content
Partner with Creative and Merch teams on shot lists and sample coordination
Collaborate on seasonal site content strategy and execution
Coordinate with imagery vendor on collecting and compiling both single product and bundle web assets ahead of launch
Ensure image tagging is accurate and SEO-friendly
Maintain up-to-date content across all site categories
DTC Site Audit + Customer Journey
Maintain collection pages, navigation, and product merchandising to ensure accurate product discovery
Ensure all products are live, shoppable, and surfaced on the correct landing pages
Audit the site daily to identify and resolve UX issues, broken links, and technical errors
Manage site updates and launches (site flips), including QA and Trello workflow management
Optimize the customer journey using merchandising tools (e.g., Nosto), including A/B testing and performance analysis
DTC Reporting & Data Management
Pull sales reports for each location using Shopify analytics and generate location-specific sales reports
Pull inventory reports for each location using BrightPearl and compile the data into a spreadsheet for replenishment analysis
Maintain item master data to ensure accuracy across systems
Amazon Channel Management
Partner with agency and internal stakeholders to drive Amazon growth
Manage Amazon catalog setup, including listings, variations, bundles, and imagery
Execute merchandising strategies, including A+ content, Brand Store updates, and reviews (Vine)