eCommerce Merchandise Processor
About The Position
Goodwill Houston (GWH) is transforming lives by connecting people to opportunities that advance the future of work. Through education, training, and employment, we create pathways to success for individuals facing employment barriers. We empower people, strengthen families, and impact communities by addressing both immediate and future workforce needs. With the generous support of our donors and retail customers, we are changing lives through the power of work. JOB SUMMARY: Responsible for identifying, evaluating, researching, and preparing donated merchandise for online auction and e-commerce sales channels. This role plays a critical part in maximizing revenue by recognizing high-value, collectible, designer, vintage, and specialty items that may generate greater value through online marketplaces than traditional retail sales. Ensure valuable merchandise is accurately processed, researched, photographed, listed, and prepared for shipment.
Requirements
- A High School diploma or equivalent preferred.
- Ability to read, write, and communicate effectively in English to understand safety instructions, standard operating procedures, and workplace communications.
- A minimum of six (6) months of e-commerce, thrift, consignment, auction, or inventory experience is preferred.
- Knowledge of brands, collectibles, antiques, fashion trends, and resale markets preferred.
- Strong attention to detail and organizational skills.
- Ability to conduct internet-based product research.
- Basic computer skills.
- Ability to accurately evaluate merchandise conditions and quality.
- Must be legally authorized to work in the United States without sponsorship for current or future employment. GWH does not offer visa sponsorship for employment purposes.
Responsibilities
- Review, sort, and inspect donated merchandise to identify items with potential e-commerce or auction value.
- Recognize and separate high-value merchandise including: Designer apparel and accessories, Luxury handbags and footwear, Collectibles and memorabilia, Vintage and antique items, Electronics and gaming equipment, Sporting goods, Musical instruments, Art and specialty merchandise.
- Assess merchandise condition, completeness, and resale potential.
- Stay current on market trends, popular brands, collectibles, and resale values.
- Utilize pricing tools, marketplaces, and research platforms to determine estimated market value.
- Safeguard company property, including donated goods.
- Report any incident of theft or unauthorized possession of company property.
- Receive work and safety instructions and answer questions.
- Perform other duties as directed by management to support evolving organizational needs.
- Demonstrate professionalism, good judgment, and present a friendly, cooperative attitude.
- Ability to multitask, make quick decisions, adapt to change, and collaborate effectively in a fast-paced, team-oriented environment.
- Adheres to all GWH Policies & Procedures, Loss Prevention & Safety Regulations, and GWH Guiding Principles.
- Must be punctual, maintain a professional appearance, and perform expected duties.
- Must perform all duties according to GWH safety procedures, maintain good housekeeping standards, and ensure all walkways are clear and free of clutter.
- Adheres to local, state, and federal laws and regulations.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
