ECommerce Internship

Jordan's Furniture•Dedham, MA

3d•Hybrid

About The Position

Jordan’s, the leading furniture retailer in New England, is looking for a passionate E-Commerce Intern to join their team for the summer of 2027. This internship offers hands-on experience in a fast-paced environment, focusing on shaping the digital customer experience and gaining valuable skills in online retail. Through the “Furnish Your Future” Internship Development Program, interns will learn the ins and outs of an innovative and customer-focused E-Commerce department. The focus will be on gaining experience in digital merchandising, website operations, online marketing, analytics, and customer experience optimization. Jordan’s is committed to investing in interns' futures by providing real-world projects, mentorship, and a collaborative environment.

Requirements

Currently enrolled in a college or university program, preferably in Ecommerce, Marketing, Information Systems, Business or related field.
Strong attention to detail, organizational skills, and ability to manage multiple tasks.
Interest in digital marketing, eCommerce, and emerging retail trends.
Proficiency in Microsoft Office Suite; familiarity with eCommerce or digital tools a plus.
Strong written and verbal communication skills.
Enthusiasm to learn, contribute, and thrive in a collaborative team environment.

Responsibilities

Assist the eCommerce team with day-to-day operations, including product setup, content updates, online merchandising, and website maintenance activities.
Support special projects related to website enhancements, digital marketing campaigns, customer experience improvements, and ecommerce platform initiatives.
Assist with project coordination activities, including tracking action items, maintaining project documentation, and supporting cross-functional teams in meeting key deadlines and milestones.
Help prepare for development sprint planning sessions by organizing business requirements, reviewing enhancement requests, tracking ticket status, and supporting prioritization efforts across the ecommerce roadmap.
Support operational reporting and analysis by compiling website performance metrics, sales results, project status updates, and other business insights to help inform decision-making.
Conduct research on ecommerce trends, competitor websites, and industry best practices to provide recommendations for improving the customer experience and business performance.
Help analyze web traffic, sales data, and customer behavior to identify opportunities for optimization and growth.
Collaborate with cross-functional teams, including Marketing, Merchandising, IT, Logistics, and Customer Service, to support project deliverables and operational objectives.
Gain hands-on experience with ecommerce tools, project management processes, development lifecycles, and reporting systems while contributing to a fast-paced digital business environment.