ECommerce Growth Manager

SimpliSafe • Boston, MA

4h • Hybrid

About The Position

SimpliSafe is a high-tech home security company dedicated to protecting homes and committed to fostering career growth for its employees. The company embraces a no-ego culture of collaboration and innovation, offering significant opportunities for those seeking challenges and aiming to make a substantial impact. SimpliSafe operates on a hybrid work model, requiring teams to be in the state-of-the-art office two core days (typically Tuesday, Wednesday, or Thursday) and allowing remote work for the rest of the week. The company is expanding and seeks smart, talented, and humble individuals who align with its values to disrupt the home security space and achieve its mission of keeping every home secure. As a Growth Marketing Manager on the Ecommerce Growth Team, the role involves owning and optimizing critical aspects of the digital customer journey to drive measurable improvements in acquisition, conversion, and overall site performance. This position bridges marketing, product, analytics, and design, focusing on translating insights into action and ideas into tangible experiences. Success in this role requires strong analytical instincts, a proactive approach, and the ability to work independently in a dynamic environment. The manager will identify opportunities, build business cases, execute experiments, and deliver results, while also exploring and implementing AI to enhance speed and intelligence in operations.

Requirements

• 3–6 years of experience in growth, ecommerce, product, or a similar role focused on digital optimization and experimentation
• A strong data-driven mindset—you’re comfortable digging into metrics, identifying patterns, and making decisions backed by data
• Proven experience running A/B tests end-to-end, from hypothesis to readout
• Experience owning or contributing to ecommerce funnels, including landing pages, product discovery, and checkout experiences
• Demonstrated ability to operate autonomously and execute quickly in a self-service environment
• Strong collaboration skills and the ability to work across design, analytics, and engineering teams
• Excellent written and verbal communication skills
• Proven “AI chops”—you don’t just use AI for basic productivity, but have a track record of applying it to meaningfully improve workflows, experimentation velocity, personalization, or decision-making
• Experience leveraging AI to enable faster iteration, automate parts of the growth process, or unlock new capabilities in ecommerce or digital experiences
• A curiosity and drive to push how AI can transform how a growth team operates

Responsibilities

• Monitor site performance and KPIs, proactively identifying funnel drop-offs, friction points, and growth opportunities
• Own hypothesis generation, testing strategy, and execution for site experiments and personalization
• Execute self-service updates across site content, product configuration, pricing, and experiences
• Define and prioritize a roadmap of enhancements and experiments, building clear business cases and handing off well-defined work to product and engineering partners
• Partner closely with design and analytics to develop, launch, and recap experiments, translating results into actionable insights
• Continuously improve key areas of the ecommerce experience such as product discovery, shopping paths, checkout and other conversion flows
• Leverage AI tools and capabilities to accelerate experimentation, automate workflows, and unlock new forms of personalization and self-service optimization
• Identify and implement scalable ways AI can enhance decision-making, speed of execution, and overall growth impact
• Collaborate cross-functionally with product, marketing, telesales, and engineering to ensure a seamless and high-performing customer journey

Benefits

• A mission- and values-driven culture and a safe, inclusive environment where you can build, grow and thrive
• A comprehensive total rewards package that supports your wellness and provides security for SimpliSafers and their families
• Free SimpliSafe system and professional monitoring for your home
• Employee Resource Groups (ERGs) that bring people together, give opportunities to network, mentor and develop, and advocate for change
• Participation in our annual bonus program
• Equity
• Other forms of compensation
• Full range of medical, retirement, and lifestyle benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees