Ecommerce Content & Listings Specialist

Circuit Board Medics • Wade Hampton, SC

5d • Onsite

About The Position

At Circuit Board Medics, we believe every customer interaction shapes our reputation. We're seeking a strong writer who's comfortable working across ecommerce platforms. In this role, your core focus will be writing product descriptions and customer-facing copy, executing technical updates, and managing product listings on BigCommerce, Amazon, and eBay, with email campaigns and blog content rounding out your work. Your role won't require hands-on graphic design experience, as creative design is handled by other members of our marketing team. Your emphasis will be on ecommerce execution, marketing coordination, and content development. You'll need to balance strong writing ability with technical execution, making sure our messaging and product listings are consistent, informative, and aligned with our brand. Your work combines content creation with hands-on management of product listings and web content, including writing and refining product descriptions, supporting email and blog content, and maintaining accurate, high-quality listings across all sales channels and social media platforms. Beyond your day-to-day responsibilities, you'll actively identify opportunities for improvement: refining how we communicate with customers, improving listing quality and structure, and making recommendations that enhance clarity, consistency, and the overall customer journey.

Requirements

• Strong writing and communication skills
• High attention to detail
• Ability to manage both creative and technical tasks
• Comfortable working across multiple systems and platforms
• One year of experience creating both creative and technical customer-facing content for an ecommerce business.

Nice To Haves

• Experience with ecommerce platforms (BigCommerce, Amazon, eBay)
• Basic HTML/CSS knowledge
• Familiarity with SEO and digital marketing tools
• Experience creating and managing social media ad campaigns (Meta, Google, etc.)
• Campaign creation and execution across email and paid channels
• Performance tracking and reporting (campaign analytics, conversion metrics, listing performance)

Responsibilities

• Write, edit, and maintain: Email campaigns, Blog content, Product descriptions, Video scripts (writing only, no filming or video editing)
• Create and update product listings across BigCommerce, Amazon, and eBay
• Manage and respond to social media interactions and customer messages
• Optimize content and listings for SEO and conversion
• Perform basic website updates and troubleshooting
• Collaborate with internal teams to ensure accuracy of product and marketing content

Benefits

• Health insurance — eligible 1st of the month after hire
• Voluntary benefits — dental, vision, short-term and long-term disability, life insurance
• Paid time off — 2 weeks per year
• Paid holidays — 8 days per year
• Stable hours — Monday – Friday, days
• 401(k) with company matching
• Parental time-off
• Adoption benefits
• Casual dress code
• Branded clothing allowance
• Free fruit
• Social outings

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed