eCommerce Clerk

Associated Food Stores•Lehi, UT

3d•Onsite

About The Position

This role is responsible for managing the eCommerce ordering process, ensuring excellent customer relations, and efficiently picking and bagging items for customer orders. The position requires operating a cash register, adhering to security and cash handling procedures, and maintaining knowledge of store products and policies. The team member will also be expected to promote a positive work environment and meet productivity standards.

Requirements

Minimum Age: 16 Years
Ability to grasp, push, pull, carry, stoop, twist, crouch, and reach.
Perform tasks requiring repetitive motion and eye, hand and foot coordination.
Hear and respond to customer inquiries.
Standing, walking and bending throughout the entire workday.
Ability to maneuver heavy objects weighing up to 30 pounds from location to location.

Nice To Haves

Knowledge of all product locations throughout the store.
Knowledge of current produce codes, fresh meat and grocery items.
Ability to select quality products for guests.

Responsibilities

Exhibit and develop maximum customer relations through a friendly and courteous behavior.
Keep a clear standard of communication in the eCommerce ordering process.
Maintain communication records and reports as outlined in the eCommerce protocol.
Operate cash register and perform all related checkout procedures in a fast, efficient, and accurate manner.
Implement all related security and cash drawer accounting procedures as outlined by company policies and as directed management.
Exhibit proficiency in using the hand scanner and tablet required to pick items for eCommerce orders as outlined and trained.
Know proper bagging techniques for guest purchases and apply them in a fast and efficient manner in compliance with recommended company procedures.
Provide professional example for other store team members to follow.
Possess knowledge of all product locations throughout the store.
Promote a high level of morale within department and store, utilizing friendly but professional methods of honest and open communication.
Maintain knowledge of current produce codes, fresh meat and grocery items, and have ability to select quality products for guests.
Possess knowledge and follow all ID policies on tobacco and/or alcohol purchases.
Maintain productivity standards per company guidelines.
Complete all responsibilities within company guidelines and procedures as directed by eCommerce Supervisor.