ECOM Lead - Full Time

Scheels•Sioux City, IA

8d•Onsite

About The Position

SCHEELS is a leader in the sporting goods industry - driven to create the best experience in the USA for our customers. SCHEELS boasts the largest selection of sports brands in America—offering world-class brands, special attractions, and unmatched customer service. SCHEELS empowers our associates to become experts in exceeding the needs and expectations of our customers. SCHEELS associates talk-the-talk, and walk-the-walk, with the best product and expert training in the sporting goods industry. Mentorship and professional development training are a focus throughout your entire career.

Requirements

Customer Service: Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”
Culture: Approach daily tasks, projects and follow-up communication with energy and sense of urgency
Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact
Show respect and appreciation for others and Scheels
Arrive to work and meetings 10 minutes early
Team Mentality: Genuine interest and action in helping others before yourself, regardless of recognition or reward
Teach-ability: Consistent eagerness to listen, learn, apply knowledge and accept critical feedback
Ability to adapt to a changing work environment
Ability to apply concepts of basic math, grammar, punctuation and spelling
Dress Code: Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners
Efficiency: Demonstrate pride and ownership of their work while meeting expected deadlines

Nice To Haves

bachelor’s degree in business, marketing, or related field preferred

Responsibilities

Manage daily lists and fulfillment processes to complete orders / basic computer operation
Lead a team of associates and be able to perform regular daily tasks
Understand and be able to shop, organize and collect products for orders as well as package, seal and operate small machines
Effectively communicate with all associates
Understand brands, shops, and internal inventory systems
Daily reconciliation and management of fulfillment reports, sales, etc.
Execute project work plans to complete the task on time, and revise as appropriate to meet changing needs and requirements
Strong initiative and vision for continuous improvement
Ability to work independently and with a team
Ability to focus and prioritize tasks with motivation and confidence
Basic computer skills and knowledge on Microsoft Office
Ability to follow written, oral and diagram instructions
Be professional in appearance and attitude, contribute to a positive team atmosphere
Other duties that may be assigned by leadership