eBay and Case Specialist

Salt and Light•Urbana, IL

10d•Onsite

About The Position

Work with a purpose as part of a team empowering people to change their lives. Join a team dedicated to helping every person—participants, volunteers, donors, and staff—realize the fullness of who it is God created us to be as we fight poverty with dignity. About Salt & Light (S&L) We are a non-denominational, Christian nonprofit not affiliated with any one church, rather, working with many different individuals, churches, businesses, and organizations in fulfilling our mission and vision. Our doors first opened January 2004 in Champaign, IL as we began handing out food and clothing to local families. Very quickly we became the largest “emergency food program” in Champaign County, and a leader in the community for providing access to basic resources. In addition to the weekly assistance provided through the food pantry and clothing closet, we partnered with area churches and businesses in large events designed to help families with school supplies in the fall, meals at Thanksgiving, and gifts at Christmas. We later added financial education classes and a computer lab, both of which represented not just the addition of new programs but signaled a desire to move away from just providing things, to offering opportunities for people to grow. After wrestling with the theologies and ideologies found in the book When Helping Hurts, we felt led to design a more developmental approach to meeting basic needs. Our new model created opportunities for individuals to acquire the resources they needed through use of the skills, gifts, and abilities God had given them. Instead of being handed a preselected bag of groceries, our participants now shopped with store credit earned through volunteering. The stores we now operate in Urbana and Champaign are open to the entire community and generate revenue to support the store credit participants earn in addition to our other programs and services. About the Position Reporting to the Receiving & Processing Manager and Receiving & Processing Assistant Manager, the eBay and Case Specialist helps fulfill our mission and vision by providing outstanding customer service to our customers, donors, volunteers, and all staff members. This position pays 18.50 per hour. Our eBay and Case Specialist is someone who loves people and is a highly motivated self-starter who is comfortable being part of a team. The ideal candidate can multi-task and prioritize projects while providing excellent service to our customers.

Requirements

Work well with a diverse group of staff, customers, and volunteers
Work efficiently in a team and individually
Self-starter and solution-focused
Prior knowledge of valuing home goods, toys, electronics, antiques, and memorabilia
Attention to detail
Ability to analyze customer flow and buying patterns to determine where merchandise should be sold
Excellent verbal and written communication skills
Excellent time management skills
Proficient with eBay (create engaging posts, seller’s hub, and eBay policies)
Proficient with Microsoft and Gmail
Ability to research and verify merchandise
Ability to lift 50 lbs. or more with assistance

Responsibilities

Ensure a safe and welcoming environment for every employee, volunteer, and customer that reflects the grace and truth of Jesus.
Ensure the eBay room is clean and safe.
Ensure the case is clean, stocked, and merchandised.
Meet sales goals.