Early Learning Administrative Support

YMCA OF SOUTHWEST FLORIDA•Charlotte Harbor, FL

3d•Onsite

About The Position

The Early Learning Administrative Assistant position plays a key role in support of the YMCA mission by ensuring the reliable and consistent delivery of support as directed by the Executive Director of Early Learning. This position supports all Early Learning Academy Directors as directed by supervisor.

Requirements

Must possess initiative, enthusiasm, common sense/good judgement, strong customer service skills and the ability to remain calm in stressful situations
Detail-oriented, multi-tasker with strong organizational skills that can maintain a clean, uncluttered workspace
Strong communication and relationship-building skills
PC and database management skills with the ability to perform repetitive data entry duties and learn new software programs and processes quickly
Commitment to inclusion and compliance with the Americans with Disabilities Act (ADA).
Must obtain 45 hour training within 90 days of employment
Employment is contingent upon completing required Level 2 background screening through the Florida Care Provider Background Screening Clearinghouse.
High school Diploma or GED
Infant/Child CPR & First Aid
Annual completion of Blood Borne Pathogens training & YMCA Child Sexual Abuse Prevention Class
Successfully complete YMCA background screening requirements as well as meet the association policies on background screening.

Nice To Haves

Position may require ongoing training towards YMCA Leader Certification

Responsibilities

Serves as a resource point for information regarding branch programs, activities, merchandise, and other general communication needs.
Develops engaging relationships with parents and staff, in moving their experience from casual to connected to committed with the YMCA mission
Provides outstanding customer service to all families, guests, staff, and the community at-large
Supports the proper handling of any question, concern or need received at the front desk (i.e., handling of telephone inquiries, email inquiries) and interaction with guests (i.e. tours, front desk interaction, service area collaboration, registration packets, etc.)
Assist with creating/editing and distributing documents including pdf files, PowerPoint presentations for training and other flyers as directed.
Responsible for the area security of the building and members/guests by requiring parents to sign in/out and having visitors present picture ID
Responsible for maintaining an organized and up to date welcome area.
Greet all members with a smile, eye contact and by name
Be knowledgeable of all programs and activities to engage members
Introduce parents and families to each other
Own the atmosphere created by cleanliness of the facility, information is up to date and have a positive attitude.
Ensure that information communicated and/or displayed is updated and accurate
Responsible for providing proper communication through email to our families regarding information related to the center (i.e. newsletters, weekly reminders, open and closings, etc.)
Ensure Bulletin boards are always up to date and presentable
Supports the implementation of events for prospects, families & guests (i.e. Open House, art shows, concerts, etc.)
Book Vendor/Special Guests and ensure payment is made to ensure PO and payment
Responsible for certain purchasing and reporting functions of the branch
Responsible for providing the most accurate and up to date food count and relaying that to the caterer to ensure a proper meals and snacks for our children
Ensures there is always adequate kitchen supplies, keeps inventory and orders as needed
Order classroom supplies for center
Submit monthly ELA reports
Responsible for ensuring that ASQ’s are being completed on time.
Supports staff and volunteer recruiting efforts and assists with onboarding of new team members.
Supports the program goals of the YMCA as a whole and the branch in particular
Substitutes in classrooms as needed
Other duties as required