Early Intervention Service Coordinator

State of North Carolina • Richmond, NC

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About The Position

The Early Intervention Service Coordinator (EISC) provides professional-level service coordination for infants and toddlers, birth to age three, who are enrolled in the North Carolina Infant-Toddler Program and have or are at risk for developmental delays or disabilities. Working within a Children’s Developmental Services Agency (CDSA), the EISC facilitates a family-centered approach by coordinating evaluations, developing and monitoring Individualized Family Service Plans (IFSPs), and linking families to appropriate services and supports. The position requires collaboration with multidisciplinary teams, community agencies, and service providers to ensure timely and effective service delivery. EISCs also support families in understanding their rights, navigating transitions, and enhancing their child’s development through evidence-based practices. This role involves both office-based and in-home/community-based work and requires frequent travel within the CDSA catchment area.

Requirements

• Bachelor’s degree in Special Education, Elementary Education or Early Childhood Education, Psychology from an appropriately accredited institution and two years of professional experience working with the population served OR Bachelor’s degree in human services field from an appropriately accredited institution and three years of professional experience working with the population served OR an equivalent combination of education and experience.

Nice To Haves

• Documented experience coordinating multidisciplinary evaluations and assessments for infants and toddlers, including scheduling, integrating developmental domain results, and ensuring compliance with eligibility timelines.
• Proven experience developing and implementing Individualized Family Service Plans (IFSPs) in collaboration with families and service teams, with consistent adherence to procedural safeguards and 45-day completion requirements.
• Demonstrated experience monitoring early intervention service delivery through review of provider documentation, direct observation, and consultation with families and providers to ensure quality and fidelity to IFSP outcomes.
• Hands-on experience using data systems and documentation tools to maintain accurate, timely, and compliant records for service coordination, eligibility determination, and federal/state reporting.
• Experience facilitating transitions for children exiting early intervention services, including coordinating with public schools and community programs, preparing families for next steps, and ensuring continuity of care.

Responsibilities

• Coordinate and monitor the development, implementation, and review of Individualized Family Service Plans (IFSPs) in collaboration with families and multidisciplinary teams.
• Conduct family-directed assessments to identify strengths, needs, priorities, and resources that inform service planning.
• Facilitate and document eligibility determination processes, including scheduling and coordinating multidisciplinary evaluations and assessments.
• Ensure compliance with procedural safeguards and documentation requirements throughout all phases of service delivery.
• Authorize and monitor early intervention services, including speech, occupational, and physical therapies, ensuring alignment with IFSP outcomes.
• Provide families with information, coaching, and support to enhance their understanding of child development and their role in intervention.
• Identify and connect families with community resources, medical providers, and other relevant services to support child and family outcomes.
• Plan and coordinate smooth transitions for children exiting the program, including referrals to preschool or other community-based services.
• Maintain accurate and timely documentation in accordance with program standards and data reporting requirements.
• Serve as a liaison and consultant to community agencies and providers, offering technical assistance and promoting best practices in early intervention.

Benefits

• Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).
• Employees also receive paid vacation, sick, and community service leave.
• In addition, paid parental leave is available to eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees