Early Intervention/Service Coordinator

The Arc of Madison County•Huntsville, AL

22h

About The Position

The Early Intervention/Service Coordinator directs and coordinates early intervention services for eligible families, personally or through subordinates. The role helps families of infants and toddlers with developmental delays access needed medical, social, educational, and other services, and serves as the single point of contact for parents seeking assistance for themselves and their children. The coordinator assesses each child’s assets, deficits, and needs using appropriate assessment tools; facilitates and participates in development, review, and implementation of the Individualized Family Service Plan (IFSP); and helps families identify and arrange services and resources specified in the IFSP. The role also links families to social supports, monitors services and progress, conducts quarterly follow-ups, documents outcomes, and participates in IFSP revisions as needed. The coordinator maintains case-management records and documentation needed for accountability, billing, and Performance Appraisal Review (PAR), attends funding-source record reviews and required workshops or conferences, submits approved therapy invoices and employee timesheets, and maintains punctual attendance. The role has supervisory responsibilities, including interviewing, hiring, training, assigning and directing work, appraising performance, and addressing employee complaints and problems.

Requirements

Bachelor’s degree from a four-year college or university in a social services field.
Completion of training in a case-management curriculum approved by the Alabama Department of Rehabilitative Services and the Alabama Medicaid Agency, or ability to obtain this training.
Valid Alabama driver’s license.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence and speak effectively before groups of customers or employees.
Ability to perform basic arithmetic with whole numbers, common fractions, and decimals.
Ability to follow detailed but uncomplicated written or oral instructions and address problems involving a few concrete variables in standardized situations.
Ability to perform supervisory responsibilities in accordance with organizational policies and applicable laws.

Responsibilities

Help eligible families of infants and toddlers with developmental delays access medical, social, educational, and other needed services.
Conduct needs assessments, including written comprehensive assessments of children’s assets, deficits, and needs, using appropriate assessment tools.
Facilitate and participate in the development, review, and implementation of IFSPs within appropriate timeframes.
Assist families in identifying and arranging services and resources specified in the IFSP.
Secure documentation from other providers as required by funding sources.
Help children and families establish or expand social support networks through links to appropriate people, support groups, and agencies.
Conduct quarterly reassessments and follow-ups to evaluate progress toward IFSP goals, contact service agencies to evaluate progress and effectiveness, document goals and progress, and participate in IFSP revisions as needed.
Monitor on an ongoing basis which services have been provided and whether they adequately meet child and family needs; document needs, referrals, and outcomes.
Complete documentation required for case-management records, accountability, and billing.
Help Part H-eligible children and their families receive rights, procedural safeguards, and authorized services under the state Early Intervention Program.
Serve as the single point of contact helping parents obtain services and assistance for themselves and their children.
Attend workshops and conferences required by the Department of Mental Health and Early Intervention Services of the Alabama Department of Rehabilitation Services.
Maintain records needed for the Performance Appraisal Review (PAR) and attend record reviews requested by funding sources.
Submit approved therapy invoices to accounting in a timely manner.
Submit approved timesheets for Infant and Toddler Program employees.
Be punctual and attend work as scheduled.
Interview, hire, and train employees; plan, assign, and direct work; appraise performance; reward and discipline employees after consultation with management; address complaints; and resolve problems.
Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence; and speak effectively before groups of customers or employees.
Perform basic arithmetic using whole numbers, common fractions, and decimals.
Apply common-sense understanding to detailed but uncomplicated written or oral instructions and solve problems involving a few concrete variables in standardized situations.