Early Intervention Program Manager

Achieve Beyond Pediatric Therapy & Autism Services•White Plains, NY

3d•Onsite

About The Position

The Program Manager is responsible for the overall leadership, growth, and operational management of the Early Intervention Program of the Westchester Office. This role oversees internal staff, salaried employees, and independent contractors while ensuring compliance with all company, state, and county policies, procedures, and regulations. The Program Manager is accountable for achieving established financial, quality, compliance, and operational goals, while driving program growth, service excellence, and organizational effectiveness.

Requirements

Candidate must hold a valid NYS Special Education certification or LMSW.
2+ years of office administration, or similar experience
Strong Excel skills required (ability to work with data, reports, and trends)
Proficiency in Microsoft Office (Word, PowerPoint, Outlook)
Excellent written, verbal, and presentation skills
Strong attention to detail and follow-up skills
Ability to multitask and manage competing priorities
Strong relationship-building skills; ability to communicate effectively across all levels

Nice To Haves

Bilingual Spanish strongly preferred

Responsibilities

Ensure compliance with all company, state, county, and regulatory requirements related to Early Intervention services.
Provide leadership and oversight to management and office staff, including hiring, onboarding, performance management, professional development, coaching, and corrective action to support organizational goals and operational excellence.
Monitor departmental performance metrics, analyze trends, identify operational challenges, and implement quality improvement initiatives.
Prepare reports and analyze operational data for presentation to senior leadership, ensuring timely follow-up on outstanding issues and action items.
Lead and implement projects and operational initiatives, ensuring timely and successful completion.
Drive performance in key business areas, including expense management, referral growth, revenue generation, and service quality.
Ensure therapist productivity and clinical fulfillment align with company expectations and operational goals.
Oversee domestic recruitment efforts and approve hiring decisions, compensation offers, and contractor rates for fee-for-service providers and full-time therapists.
Oversee the clinical quality of evaluations by monitoring clinical competency, ensuring the validity and accuracy of assessment findings, and maintaining compliance with New York State Early Intervention regulations, county requirements, and company standards.
Ensure services are clinically appropriate, evidence-based, and aligned with the individual needs of children and families, while maintaining compliance with applicable regulations and company standards.
Perform other duties and responsibilities as assigned.