Early Head Start Program Assistant - Bon Secours Community Works

Bon Secours Mercy Health•Baltimore, MD

About The Position

The Early Head Start Program Assistant provides administrative and operational support to the leadership team. The role includes planning events, taking meeting minutes, preparing communications and presentations, and communicating effectively with internal and external stakeholders. The assistant collaborates with leadership to maintain and communicate policies, practices, and procedures that support efficient and effective operations and continuous quality improvement. The position supports timekeeping by reviewing timecards and managing errors, and works with leadership on travel budgets and professional development requests. It requires initiative, critical thinking, attention to detail, prompt follow-through, and professionalism. The assistant analyzes problems and data, identifies possible solutions, and escalates issues to leadership when needed. The role also involves managing assigned tasks from start to finish, working independently across multiple projects, maintaining accurate data, and preparing reports for compliance, accreditation, and regulatory standards. The assistant facilitates annual and semiannual projects and partners with leadership to prepare written communications or visual presentations of project updates, findings, and recommendations for varied audiences. The position also builds trusting relationships with diverse stakeholders and collaborates with leaders throughout the organization. This description is not exhaustive; other job-related duties may be assigned, subject to reasonable accommodation.

Requirements

  • High school diploma or GED.
  • Relevant computer systems skills.
  • Attention to detail.
  • Critical thinking skills.
  • Communication skills.
  • Teamwork skills.
  • Conflict resolution skills.
  • Active listening skills.
  • Relationship-building skills.
  • Acceptance of authority.

Nice To Haves

  • Associate degree.
  • Proven experience as an assistant with a focus on quality outcomes.

Responsibilities

  • Support the leadership team by planning events, taking minutes, and preparing communications and presentations.
  • Communicate effectively with internal and external stakeholders.
  • Collaborate with leadership to maintain and communicate policies, practices, and procedures that support efficient operations and continuous quality improvement.
  • Review timecards and manage errors in the timekeeping software.
  • Manage travel budgets and professional development requests in collaboration with leadership.
  • Analyze data and problems, identify possible solutions, and escalate issues to leadership when needed.
  • Take ownership of assigned tasks and manage them from start to finish while handling multiple projects independently.
  • Maintain accurate data for reports and communications.
  • Prepare and maintain reports for compliance, accreditation, and regulatory standards.
  • Facilitate annual and semiannual projects.
  • Prepare project updates, findings, and recommendations in written communications or visual presentations with leadership.
  • Build trusting relationships with diverse stakeholders and collaborate with leaders throughout the organization.

Benefits

  • Competitive pay, incentives, and referral bonuses.
  • 403(b) with employer contributions, when eligible.
  • Medical, dental, vision, and prescription coverage.
  • HSA/FSA options.
  • Life insurance.
  • Mental health resources and discounts.
  • Paid time off.
  • Parental and FMLA leave.
  • Short- and long-term disability.
  • Backup care for children and elders.
  • Tuition assistance.
  • Professional development and continuing education support.
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