Early Careers - Operations Enablement Intern

Health Care Service Corporation•Chicago, IL
•$19 - $34•Hybrid

About The Position

This ten-week paid internship is located in Chicago, IL. Operations Enablement Interns are responsible for actively participating in HCSC’s formal internship program that leverages your skills, knowledge, and capabilities while providing meaningful experience supporting business objectives and member-focused solutions. Working closely with cross-functional teams in both business and technical areas, the Operations Enablement Intern will contribute to project work, analyze information, and support the development of solutions that address organizational needs. The Operations Enablement Intern is responsible for learning and applying specific aspects of the organization's processes, programs, and technologies while demonstrating increasing independence and ownership of assigned deliverables.

Requirements

  • Pursuing a bachelor’s degree; rising senior with a major in business administration, communications, information security or information technology. Other majors may be considered.
  • Graduation date between December 2027 and June 2028
  • Minimum cumulative GPA of 3.0/4.0.
  • Available for the full duration of the 10-week program.
  • Unrestricted authorization to work in the United States; sponsorship is not available for this role.

Nice To Haves

  • Experience managing customer relationships, suppliers and/or contracts is a strong plus
  • Excellent teamwork and collaboration skills is a strong plus.
  • Knowledge of Government Programs (Medicaid/Medicare) is a plus.
  • Knowledge of Regulatory requirements is a plus.
  • Prior experience working with cross-functional teams is a plus. (IT, Finance, Procurement, etc.)
  • Prior Intern or related work experience is a plus.
  • Involvement in student associations/organizations or participation in relevant campus competitions is a plus.
  • Strong interpersonal skills including clear and concise verbal and written communication is a plus.
  • Strong organizational and multi-tasking skills with the ability to prioritize and support multiple projects.
  • Ability to manage relationships and communicate effectively and professionally with co-workers, leaders, customers, etc.
  • Eagerness to acquire the necessary knowledge, skills, and judgment to accomplish a result or to serve customers’ needs effectively.
  • Results-oriented with a continuous improvement mindset and an ability to grasp new and unfamiliar concepts.
  • Practical, developed PC skills, especially Excel, Word, PowerPoint, Power BI, MS Teams, SharePoint and Outlook.

Responsibilities

  • Own components of project work and deliverables with guidance from an assigned mentor and manager.
  • Conduct research, analyze data and information, and develop recommendations that inform real business decisions.
  • Collaborate with cross-functional teams.
  • Support departmental initiatives that improve business outcomes and the member and client experience.
  • Develop and deliver a final internship presentation to department leadership covering the project, results, and recommendations.
  • Maintain complete confidentiality of company business and comply with HIPAA, Diversity Principles, Corporate Integrity, and applicable compliance policies.

Benefits

  • 10-week paid internship
  • Formal Intern Orientation to build business and industry acumen
  • Challenging real-world, hands-on project
  • Weekly networking opportunities among interns and company leaders
  • Professional development workshops
  • Volunteer activities
  • Health and wellness benefits
  • 401(k) savings plan
  • Pension plan
  • Paid time off
  • Paid parental leave
  • Disability insurance
  • Supplemental life insurance
  • Employee assistance program
  • Paid holidays
  • Tuition reimbursement
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