Early Career Insurance Account Manager Training Program

Marsh McLennan•Clearwater, FL

22h•Onsite

About The Position

Marsh McLennan Agency (MMA) is seeking individuals for their Early Career Insurance Account Manager Training Program. This program is designed to teach the workflows and best practices of the customer service side of the insurance industry. Trainees will learn to handle policy documents, client notices, navigate insurance carrier websites, follow up on policy changes and cancellations, review renewal policies and endorsements for quality assurance, obtain loss history, and issue insurance certificates. The program also includes professional development training.

Requirements

College degree or some combination of education and comparable work experience preferred.
Analytical problem-solving capabilities with a certain level of energy to carry out assignments via computer work.
Strong accuracy and attention to detail with a degree of cautiousness, as well as a desire to follow procedure.
Strong organizational and time management skills with the discipline to stay on-task.

Nice To Haves

Intermediate computer skills including Word, Outlook & Excel.
Currently hold, or be able to obtain with 90 days, a Florida 4-40 license and/or 2-20 license.

Responsibilities

Route policy documents and client notices.
Develop a working knowledge of insurance carrier websites and how to navigate them for necessary information.
Follow up with carriers for pending policy coverage changes and cancelations.
Review renewal policies and endorsements for quality assurance.
Obtain loss history.
Issue insurance certificates.