EAP Counselor GCM

American Addiction Centers•Winston-Salem, NC

2d•$33 - $50•Onsite

About The Position

The EAP Counselor will conduct assessments with EAP clients, formulate appropriate counseling goals, and perform counseling or referrals to meet the client's needs. This role provides short-term counseling for clients not needing extensive treatment from an outside source and follows up with clients to evaluate the continuity and effectiveness of outside services if referred. The counselor will serve as a liaison between the client and their employer, HR department, and/or outside referrals for mandatory referrals or clients referred for drug positives. Additionally, the position involves providing a broad range of presentations to assist employees, offering orientations to employees and management, and providing consultation services to management/leadership. Full-time or part-time counselors will act as account managers for external contracts and participate in the on-call rotation for after-hours emergency coverage. The role requires recognizing and responding to emergency situations effectively, assisting with marketing, sales, data collection, record keeping, protocol development, and program development. General office duties and participation in various committees and task forces are also expected.

Requirements

Master's degree in psychology, counseling, social work or related field required.
Current professional licensure in the state of the counselor's practice required to practice counseling.
Adequate vision is required for behavioral observations of clients to be alert for emergency and/or unsafe conditions.
Adequate hearing is required for providing counseling services.
Proper speaking and language skills are required to provide counseling.
Stretching and bending may be required.
Lifting ten pounds may be required.
Capacity to sit for long periods of time.

Nice To Haves

3 years experience in EAP related service preferred.
CEAP certification preferred.

Responsibilities

Conducts assessments with EAP clients, formulates appropriate counseling goals, and performs counseling or a referral to meet the client's needs.
Provides short-term counseling for clients not needing extensive treatment from an outside source.
Provides follow-up with clients to evaluate continuity and effectiveness of the outside services, if referred.
Serves as liaison between the client and their employer, HR department, and/or outside referrals for mandatory referrals or clients referred for drug positives as outlined in the specific company's policy.
Provides a broad range of presentations to assist employees in coping with problems or issues which have been identified by EAP experience, staff and management requests, or Advocate Health requests.
Provides orientations to employees and management for both internal and external clients.
Offers consultation services to management/leadership.
If full-time or part-time, is an account manager for external contracts (PRN counselors are not responsible for these items).
If full-time or part-time, participates in the on-call rotation for after-hours emergency coverage; PRN counselors do not cover call.
Recognizes and responds to emergency situations and handling them effectively as outlined in the EAP protocols, which may require coverage outside of normal working hours.
Assists EAP Director/Program Coordinators with marketing, sales, data collection, and record keeping, development of protocols, and program development.
Assists with the functions necessary to run an office, including answering phones, filing, general office duties, and other tasks as determined necessary by the EAP Director.
Participates in EAP, Departmental, Hospital, and Advocate committees, task forces, and other assignments as requested by the EAP Director or Hospital Administration.

Benefits

Comprehensive suite of Total Rewards
Competitive compensation
Generous retirement offerings
Programs that invest in your career development
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program