Caring for Caregivers/EAP Counselor
About The Position
The Caring for Caregivers EAP Counselor serves a key role in Cleveland Clinic’s Employee Assistance Program (EAP). This role includes assessment, case management, short-term counseling, and support for both mandatory and voluntary caregivers—primarily healthcare professionals with concerns such as substance use, mental health, or cognitive issues. Caregivers in this position must manage sensitive and complex cases with discretion, professionalism, and high emotional intelligence. They will collaborate with hospital leadership, work across all organizational levels, and may contribute to compliance monitoring and program development. A caregiver in this role will at rotating locations, primarily between Medina and Mercy Hospitals. Two evenings per week is required, 10:30 a.m. – 7:00 p.m. and then either 8:00 a.m. – 4:30 p.m. or 8:30 a.m. – 5:00 p.m. Occasional schedule flexing may be required for critical employee situation.
Requirements
- Master's degree in one of the Behavioral Sciences.
- Licensed Independent Social Worker (LISW), or Licensed Professional Clinical Counselor (LPCC) required.
- Minimum five (5) years of experience with direct clinical services, including broad exposure to chemical dependency and psychiatric diagnoses
Nice To Haves
- Licensed Independent Chemical Dependency Counselor (LICDC) in chemical dependency counseling preferred.
- Certified Employee Assistance Professional (CEAP) preferred
- Prior experience in employee assistance program (EAP) and/or clinical experience with professional populations
- Knowledge of or experience in healthcare professional impairment and rehabilitation
Responsibilities
- Provide assessment, coordination, case management and monitoring of mandatory participants.
- Provide short-term counseling and supportive services to voluntary participants.
- Assist with program promotion and awareness by establishing relationships with key hospital personnel and conducting presentations.
- Staff all critical cases with senior Caring for Caregivers leadership.
- Complete all documentation in adherence with professional and departmental standards.
Benefits
- drug free environment
- influenza prevention program
- annual influenza vaccination or approved exemption
- equal employment opportunity
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
