E2E Solution Manager

State Street • Boston, MA

1d • Onsite

About The Position

Who we are looking for Applicants should have a proven track record of aligning target business vision and requirements with enterprise solutions by collaborating with wider stakeholders including business architects to identify business solutions to meet client and product outcomes, particularly in the context of a software business or professional services. Applicants should be comfortable working in a high growth business, fast paced environment helping to drive the firms strategy and AlphaSM product capabilities. Why this role is important to us The team you will be joining is a part of a global, cross-divisional group supporting State Street AlphaSM. State Street AlphaSM redefines the common definition of ‘alpha’ to mean powering better performance and outcomes at every point on the investment lifecycle and is the first open platform from a single provider that connects the front, middle and back office. It harmonizes data, technology and services across trusted providers to help our clients better manage their businesses. Join us if making your mark in an ever-changing, increasingly complex and competitive industry is a challenge you are up for. A key aspect of this role is to bring a wealth of Middle Office experience to the team in order to streamline our client delivery and play a critical role in driving our strategic vision within the Alpha model.

Requirements

• Proven track record of aligning target business vision and requirements with enterprise solutions by collaborating with wider stakeholders including business architects to identify business solutions to meet client and product outcomes, particularly in the context of a software business or professional services.
• Comfortable working in a high growth business, fast paced environment helping to drive the firms strategy and AlphaSM product capabilities.
• Wealth of Middle Office experience to the team in order to streamline our client delivery and play a critical role in driving our strategic vision within the Alpha model.
• Ability to bring together teams across different levels and disciplines within the organization
• Outstanding presentation, communication (oral & written), and relationship building skills across all levels of the business.
• A detail-oriented disposition and clear, concise communication skills.
• Strong critical thinking, problem solving, decision making and relationship management skills
• The Enterprise Culture traits and behaviors – Choose to own it, Break through Silos, Deliver results through integrity, Do Better Every Day, Care for colleagues, clients and community
• Strong understanding of financial markets and investment management processes, including back office functions
• Degree qualified with a financial or analytical discipline preferred, or relevant experience within the financial services industry
• Proficient with JIRA, Confluence, Visio and PowerPoint.
• Experience in Agile software development, Systems Thinking, and/or professional services is an asset.
• Willingness and ability for potential travel.

Responsibilities

• Guide the program to identify Non Standard Requests (NSRs) and solution deliverables in the target state model and operational workflows
• Co-ordinate delivery across functional areas to deliver and standardized solutions
• Ensure the Solution Management operates across the end-to-end lifecycle bringing the relevant teams and stakeholders together on our project deliverables.
• Ensure client requirements have been captured in detailed Business Requirement Documents (BRDs) and fall within our agreed offering. Alternatively, ensure these are flagged and presented at our change control forum and Alpha Design Council.
• Lead the specific client Content Authority locally in the US to ensure items which have the potential to impact our model or project timelines are managed with the relevant stakeholders.
• Ensure RAID items are effectively managed, documented and closed out to resolution with the relevant stakeholders.
• Drive program efficiency and enhanced ways of working to create a standardized oversight model for both the solution management team and the broader program.
• Uphold our risk and resource management principles to ensure we adhere to our legal guidelines and internal policies.
• Ensure a healthy relationship across the program both internally and externally to maximize our collaboration and productivity.

Benefits

• retirement savings plan (401K) with company match
• insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
• paid-time off including vacation, sick leave, short term disability, and family care responsibilities
• access to our Employee Assistance Program
• incentive compensation including eligibility for annual performance-based awards
• eligibility for certain tax advantaged savings plans
• inclusive development opportunities
• flexible work-life support
• paid volunteer days
• vibrant employee networks

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree