E T Consultant

World Bank Group • Washington, DC

1d • Onsite

About The Position

At the World Bank, a member of the World Bank Group (WBG), you’ll join a diverse, global community working across cultures, disciplines, and borders to address the world’s most pressing development challenges. With 1.2 billion young people reaching working age in the decade ahead, the challenge of job creation has never been greater. Through partnerships across 145 countries and more than 182 offices worldwide, we work with governments, private sector, development partners and other stakeholders to invest in people, strengthen markets, and deliver scalable, data-driven solutions that generate more and better jobs and improve lives. The Information and Technology Solutions (ITS) Vice Presidential Unit (VPU) enables the World Bank Group to achieve its mission of ending extreme poverty and boost shared prosperity on a livable planet by delivering transformative information and technologies to its staff working in over 150+ locations. Project Aria is the World Bank Group's strategic initiative to modernize its finance ERP. It runs in two phases: a transition that migrates the ERP solution from ECC to S/4HANA in early 2027, followed by a transformation that builds on the new platform to improve how the business works. The program spans more than 50 business units and over 180 connected systems.

Requirements

• A Master's degree with 5 years of experience or a Bachelors Degree with a minimum of 7 years of relevant experience, or equivalent combination of education and experience.
• Demonstrated hands-on experience executing enterprise learning, training delivery, workforce-readiness, or technology-adoption activities.
• Proven ability to independently manage complex assignments and deliver quality results with limited supervision.
• Ability to identify practical solutions, resolve delivery obstacles, and drive risks and issues to timely closure.
• Experience managing learning plans, schedules, learning platforms, training logistics, communications, and readiness reporting.
• Strong ability to translate technical and process information into clear, accurate, business-friendly learning content.
• Strong written, verbal, organizational, and stakeholder-management skills, with the ability to work effectively across business and technical teams.

Nice To Haves

• ERP, SAP S/4HANA, large-scale transformation, or World Bank Group experience is preferred.

Responsibilities

• Own and execute the detailed Project Aria learning plan through WBG Finance Transformation, maintaining activities, owners, deadlines, dependencies, risks, and readiness checkpoints.
• Maintain role- and unit-based learner mappings and learning paths; validate course assignments, prerequisites, delivery methods, and timing with business and IT leads.
• Develop, edit, and quality-assure learner-ready materials, including presentations, facilitator guides, demonstrations, hands-on exercises, simulations, job aids, work instructions, assessments, FAQs, and communications.
• Translate technical, functional, and process documentation into clear, accurate, business-friendly learning content that staff can understand and apply in their day-to-day work.
• Configure and publish learning assets in OLC; create course and curriculum records, manage versions and assignments, test learner access, resolve publishing issues, and monitor completion.
• Plan and deliver Train-the-Trainer and end-user learning activities; prepare trainers, conduct rehearsals, schedule sessions, manage invitations and rosters, verify system access, and provide live delivery support.
• Track and report learning readiness using attendance, completion, assessment, feedback, access, and delivery data; identify gaps, escalate risks, assign corrective actions, and drive open items to closure.
• Deliver post-go-live learning support during hypercare through refresher sessions, office hours, FAQs, updated job aids, and targeted assistance based on user questions and support trends.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level