E T Consultant (Wide Area Network Engineer)

World Bank Group • Washington, DC

4d • Onsite

About The Position

The World Bank Group Technology Office (ITSTO) defines and executes the technology strategy for the World Bank Group, ensuring that technological investments and standards deliver secure, resilient, and efficient platforms to support global operations. Through strategic planning, enterprise architecture, platform engineering, and core infrastructure management, ITSTO aligns technology initiatives with the Bank Group’s mission and business objectives. ITSTO drives technology-enabled innovation, modernizes infrastructure, and enhances organizational agility. By fostering collaboration across all World Bank Group entities—including IBRD, IDA, IFC, MIGA, and ICSID—ITSTO leverages technology as a catalyst for accelerating development impact and advancing digital transformation. Its leadership ensures that technology serves as a strategic enabler for achieving the Bank Group’s development goals, empowering the institution to address emerging challenges and opportunities with greater efficiency and effectiveness.

The Infrastructure Engineering team is instrumental in advancing the World Bank Group’s mission by designing, building, and maintaining the foundational IT infrastructure that supports global operations. The team manages critical infrastructure components end-to-end, including data centers, infrastructure as code, enterprise networks, storage systems, compute resources, virtualization platforms, and disaster recovery solutions. Their efforts ensure that infrastructure services are robust, secure, scalable, and cost-effective, forming the backbone for reliable digital services across all business units.

Committed to operational excellence and continuous improvement, Infrastructure Engineering proactively monitors and optimizes infrastructure performance to meet evolving business needs. The team leads modernization initiatives, adopts emerging technologies, and implements best practices in infrastructure management. Collaboration with other technology teams—including cloud engineering, cybersecurity, application development, and IT service management—ensures seamless integration of cloud, automation, and security strategies.

Supporting the World Bank Group’s digital transformation agenda, Infrastructure Engineering champions innovative solutions and automation to enhance the productivity and efficiency of IT operations. The team also plays a vital role in ensuring business continuity and resilience through comprehensive disaster recovery planning and execution. By fostering a culture of collaboration, agility, and technical excellence, Infrastructure Engineering empowers the organization to deliver reliable, high-performing digital services that enable global development operations and advance the Bank’s strategic objectives.

Requirements

• Bachelor's degree in computer science, Information Systems, or a related field with 4+ years of relevant experience.
• Advanced knowledge of Cisco operating systems (IOSXE).
• Hands-on experience with Cisco routers and switches, Meraki dashboard, Riverbed SteelCentral, and OpenText Network Automation.
• Good understanding of networking protocols and services, including TCP/IP, IPSec, GRE, VRF, OSPF, BGP, STP, QoS, and policy-based routing.
• Hands-on experience with 802.1x in a large-scale enterprise network.
• Hands-on experience with MPLS, VSAT, and VPN. This includes testing and provisioning of links.
• Hands-on experience with packet capture tools (e.g., Wireshark, tcpdump) and the ability to analyze them.
• Ability to work independently, with minimal supervision.

Responsibilities

• Manage the product lifecycle of the wide area network infrastructure to ensure operational availability; design and specify changes for implementation.
• Implement global network projects, including device configuration, and deployment, link acceptance testing, and troubleshooting of network events.
• Enhance the team’s proactive monitoring capability and compliance by creating automated reports/alerts for network events using Splunk and OpenText Network Automation.
• Handle escalation calls from the NOC, perform triage, and resolve problems.
• Provide continuous monitoring, troubleshooting, and maintenance of the various network equipment and associated peripherals, including adequate follow up on problem resolution tracking using the ServiceNow tool.
• Follow and comply with the World Bank Group policies, processes, and procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level