E T Consultant HNP-Digital Health

World Bank GroupWashington, DC
Onsite

About The Position

The World Bank Group (WBG) is a global partnership focused on creating a world free of poverty on a livable planet. The WBG assists developing countries in solving major development challenges. The Knowledge Bank is an institutional transformation initiative that reshapes how the WBG generates, shares, and applies knowledge. It is organized into five cross-institutional Verticals: People, Planet, Prosperity, Infrastructure, and Digital and AI. The People Vice Presidency focuses on investing in people, providing knowledge and solutions for health, education, social policy, and gender to build human capital and drive economic growth. The Global Health Directorate leads the WBG's health agenda, partnering with governments and the private sector to strengthen health systems, improve health outcomes, and expand access to quality, affordable healthcare. It offers intellectual leadership, technical expertise, and operational support to country teams. The Health Policy and Regulation team within the Global Health Directorate is responsible for normative, policy, and regulatory frameworks. It houses four programs: Mission 1.5 Billion Health Beneficiaries, Policy and Regulation of Mixed Health Systems, Mission 66 Resilient Health Systems, and Nutrition. These programs generate evidence, norms, and policy tools. A Central Program Implementation Unit (PIU) manages portfolio and pipeline, Health Compacts, CPF upstream engagement, and regional outreach. Two cross-cutting layers, Methods, Impact Measurement and Innovation, and Digital and AI, provide foundational technical support. The Digital and AI cross-cutting layer enables digital transformation across the WBG's health portfolio, supporting the Health 1.5B Platform and Mission 66. It leads global strategy, technical assistance, and capacity building to help countries implement interoperable digital health and AI systems for integrated, person-centered primary healthcare. The team also supports policy and regulatory frameworks and aims to scale digital health and AI investments to provide equitable access to quality health services for an additional 1.5 billion people by 2030.

Requirements

  • Master’s degree in public health, health informatics, information systems, computer science, data engineering/architecture, or related field combining HNP domain experience with digital transformation expertise.
  • Minimum five years of relevant experience in digital health, health information systems, public-sector digital transformation, or data/developer roles supporting health programs.
  • Experience in global digital health, from an operational or project perspective; including expertise in at least two of the following: digital health enterprise architecture and interoperability, health data platforms and governance, digital information for public health, surveillance, and routine reporting, program systems (immunization, nutrition, community health, referrals), digital health analytics/AI-enabled decision, workflow, or diagnostics support, digital supply chain transformation and information management.
  • Track record of successful implementation of digital health solutions at scale including in LMICs.
  • Excellent technical writing and verbal communication skills, including the ability to present ideas clearly and concisely, engage in a strategic dialogue with key stakeholders (internal and external).
  • Excellent written and spoken English essential; fluency in a second language is a plus.
  • Ability to work in cross-cultural, multidisciplinary teams and adapt to resource-constrained environments.
  • Enthusiasm, energy, and composure under pressure.
  • Background knowledge of health systems, digital transformation in health, and facilitation skills.
  • Strong interpersonal skills, ability to work effectively as part of a team, program management experience, analytical ability, and communication and presentation skills.

Nice To Haves

  • Fluency in a second language (Spanish, French preferred).

Responsibilities

  • Support technical assistance to client countries to design and implement digital health strategies, blueprints, and roadmaps aligned with national health priorities, universal health coverage objectives, and system capacity.
  • Advise on policy, legal, and institutional reforms to enable digital health transformation and responsible AI for health.
  • Contribute to the development and dissemination of practical guidance (standards, templates, “how-to” toolkits) for planning and scaling digital health solutions and digital public services related to digitally enabled primary health care.
  • Identify emerging global trends and proven practices (e.g., AI-enabled decision support, digital public health, virtual care where appropriate) and support pilots with clear pathways to scale.
  • Advise and support client country teams, Ministries of Health, and other relevant Ministries on how to prioritize, design, operationalize, and/or adapt digital health and AI initiatives and other technology-based approaches in an integrated, comprehensive, systems-approach.
  • Advise client counterparts on defining and implementing enterprise architecture and reference architectures for digital health, minimizing fragmentation and ensuring systems work together over time.
  • Support implementation of interoperability layers and health information exchange approaches.
  • Guide adoption of data and messaging standards for health and public health data exchange and promote reusable shared services (identity, registries, terminology services, messaging/notifications).
  • Support the strengthening of routine health information systems and ensure alignment between routine systems, program registries, and service delivery applications.
  • Support countries to establish the regulatory, institutional, and technical frameworks needed to govern AI in health, including oversight mechanisms, accountability structures, and redress mechanisms for AI-related harms.
  • Guide AI capacity building and workforce change management, strengthening the ability of health ministry staff, clinicians, and health system managers to understand, evaluate, and use AI tools effectively.
  • Advise clients on AI integration into health system analytics, using AI to identify system bottlenecks, forecast commodity needs, and support clinical decision-making at the point of care.
  • Support the evaluation and validation of AI in health through the development and dissemination of methodologies for assessing the performance, safety, and equity of AI systems in health, including in low-resource and multilingual settings.
  • Co-create and support World Bank country teams and clients on developing appropriate terms of reference and evaluation processes in the procurement and implementation of digital health and novel models of care to enable better and more equitable health service delivery.
  • Support the delivery of capacity-building workshops and coaching for client counterparts on architecture, interoperability, governance, AI for health, and implementation practices.
  • Support the digital health components of capacity building efforts for task teams and clients through the HNP Learning Program, the Digital Health Community of Practice, and other initiatives.
  • Contribute to knowledge products, case studies, reusable templates, and communities of practice to scale successful models.
  • Facilitate timely and high-quality delivery of activity outputs (e.g. knowledge products or others as appropriate) that capture input from World Bank and client practitioners.
  • Support fit-for-purpose analytics for planning and performance: dashboards, equity and coverage monitoring, predictive analytics (where appropriate), and decision-support tools, while ensuring transparency, feasibility, and responsible use.
  • Coordinate with the broader World Bank teams and communities to ensure a OneWBG approach to digital health transformation and other areas of work within the Global Health Directorate.
  • Undertake the timely drafting of narrative reports for periodical reporting and tracking of activities and deliverables for internal management needs.
  • Support key technical partnerships both within and outside the World Bank to ensure the WB is well-represented in multilateral digital health dialogues, shared strategy development, and global initiatives as well as a thought leader in key areas of comparative advantage.
  • Support the onboarding of new team members as appropriate.
  • Coordinate with World Bank TTL(s) to support project design and implementation, draft proposals, and report on progress as appropriate.
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